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Arthur Sieders
Utrecht, Utrecht
| Expertise |
| IT Service Desk |
| Account status: |
| standaard |
| Geregistreerd sinds: |
| 27/08/10 |
| Laatst actief: |
| 21/05/12 |
| Nu beschikbaar: |
| ja |
| Uren per week beschikbaar |
| 40 |
| Gemiddeld uurtarief |
| € 50 |
| Algemene informatie over deze dienstverlener |
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IT SKILLS (ENTERPRISE APPLICATIONS ANALYST)
• Helpdesk (ticket based) support of desktop and notebook systems, including but not limited to:
◦ Operating systems: Windows Seven + XP/ Vista / 2K / 9x, DOS
◦ Core applications (MS Office 2003/2007/2010)
◦ Mobile and alternative platforms: Mac OSX, Blackberry, Google Apps, Cloud
◦ Security & lockdown (Policy, Faronics Deepfreeze)
◦ Remote installation, imaging and support (Acronis, Norton Ghost, Teamviewer)
• Enterprise Client / Server management
◦ Windows Server 2003/8 AD, Linux (Fedora, Ubuntu, CentOS Server, Samba)
◦ Automated backup on/off line, Disaster Recovery Systems
◦ Automated installation, imaging, scripting (VBscript / Powershell)
◦ Document management systems (Interwoven), remote access technologies (Terminal Services, Citrix,
Blackberry BES, Fax server, Teamviewer)
◦ Data security & usage, Equipment usage, Licensing, Legal Compliance
• Perform managerial tasks & controls related to IT service delivery in complex organizations
◦ Infrastructure and inventory management
◦ Purchasing and life cycle planning
◦ Upgrades and training projects
◦ Service improvement drives, user documentation and End User Training projects.
• Managing Web development (HTML, Flash, PHP, Wordpress)
• Extensive Service Provider and People Management experience within an international environment
(consulates, international organizations, corporations, financial institutions)
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| Specialisatie en expertise trefwoorden |
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• Helpdesk (ticket based) support of desktop and notebook systems
◦ Operating systems: Windows Seven + XP/ Vista / 2K / 9x, DOS
◦ Core applications (MS Office 2003/2007/2010)
◦ Mobile and alternative platforms: Mac OSX, Blackberry, Google Apps, Cloud
◦ Security & lockdown (Policy, Faronics Deepfreeze)
◦ Remote installation, imaging and support (Acronis, Norton Ghost, Teamviewer)
• Enterprise Client / Server management
◦ Windows Server 2003/8 AD, Linux (Fedora, Ubuntu, CentOS Server, Samba)
◦ Automated backup on/off line, Disaster Recovery Systems
◦ Automated installation, imaging, scripting (VBscript / Powershell)
◦ Document management systems (Interwoven), remote access technologies (Teamviewer)
◦ Data security & usage, Equipment usage, Licensing, Legal Compliance
• Perform managerial tasks & control |
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| Overige informatie en referenties |
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Recent Client Projects:
• Valutrans SpA, Euroenvios SpA
o Define, manage development and roll-out of legal compliance, user training and desktop lockdown
for 200 Western Union Money Transfer type agents throughout Europe
o Set-up of Server 2003 environment in new head-office facilities (Web server, Data server, SQL
Server, 40 clients)
• Thai Trade Office Milan – Manage business matchmaking website development project in Wordpress
/ Custom PHP, end-user Wordpress training
• Peruvian Consulate – system wide reformat, imaging (VBScript) and network monitoring system
• Venezuelan Consulate – Support contract, User training
• FAST – Technology Association - Support contract
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