Functie Productmanager met IT-affiniteit
Functieniveau Professional
Werklocatie Amsterdam
Startdatum 1 oktober 2010
Verwachte einddatum 31 december 2010
Aantal uren per week 40
Publicatiedatum 31 augustus 2010
Max. prijs (per uur) 85
Verwachte sluitingsdatum 2 september 2010
Aanvraagomschrijving
Please present candidate that match as much as possible to the role requirements. It is a
combination of a Product manager role with good IT knowledge to be able to understand the
techincal language. Alot of contact with interanal and external stakeholders. Candidate
should be able to lead a disccussion to convince clients to buy into certain products.
Min. 5 years experience in a similar role required. Does not have to be within a banking
environment. Product knowledge is not required.
PURPOSE OF JOB / FUNCTION AND RESPONSIBILITIES:
Channels are a key differentiator in BANK" GTS Global Payments business. The Channels team
manages multiple (online and direct) international cash management channels like Access
Online, Access Direct and the GTS / Access Portal that provides clients with access to and
interaction with relevant content, applications and business processes through a single
window.
- Understanding and prioritising client and internal needs
- Analysing the competitive landscape and market trends
- Keeping track of vendor and technology developments
- Defining channel vision and strategy (including communication and pricing strategy)
- Defining product proposition and commercial offering
- Creating channels roadmap, year plans and marketing plan
- Scoping releases
- Providing input for business cases
- Defining low level business requirements and use cases
- Providing input to product development projects
- Accepting products by reviewing and accepting functional and user acceptance test
results, product embedding and commercialization results
- Managing stakeholders (external (clients) and internal (like sales, client service,
operations, other product teams))
- Executing capacity planning/business forecasts
- Defining service level agreements
- Participating in incident management process
- Managing risk within the channels portfolio
- Conducting surveys and processing feedback from clients, sales, client service,
implementation management and operations
- Improving administrative, operational and customer facing processes and documentation
- Creating sales support materials, customer testimonials, case studies
- Participating in award winning management
- Writing white papers and thought leadership articles
- Supporting sales and implementation management
- Providing training and organizing product calls, user group meetings and road shows
- Executing win/loss analysis
The focus of the Product Manager Channels will be on Portal product development and
product marketing (client experience, cross-product business integration and shared
resources like content management and security services).
KEY PERFORMANCE AREAS / INDICATORS/RESPONSIBILITIES:
- Effectiveness in implementing the strategy
- Contribution to the delivery of the overall international cash management revenue and
payment fees income
- Effectiveness in managing stakeholders
- Effectiveness in managing risk
- Effectiveness in managing the financials
- Effectiveness in improving the client experience and client satisfaction
- Effectiveness in providing product support
- Quality of contribution to projects representing the channels products
- Effectiveness in solving problems
- Teamwork and degree of cooperation with other teams.
Vereiste kennis van business
KNOWLEDGE:
- Electronic banking
- Internet & e-business knowledge
- New technology & web 2.0
- Client experience
- (IBM Websphere) Portal
- Content management
- Web access management (authentication, authorization, single sign on, entitlements and
administration) and content management)
- Portal related shared services like web forms, statistics and alerting
- (Internet & new technology) market trends and developments, innovation directions,
competitor landscape, vendor solutions etc.
- Financial services / banking
- Global transaction services (Cash, Payments, Trade, and Treasury products)
- International cash management
- BANK organizational knowledge a plus
Basic finance, accounting, performance management and economic profit concepts
Vereiste vaardigheden
SKILLS / COMPETENCIES:
- Product management:
o Strategy definition
o Product marketing
o Business management
o Product development (business analysis, business requirements gathering and creation,
business case creation)
- Ability to show thought leadership on business issues regarding the channel
- Ability to drive change from a business perspective
- Effective task and time management skills including understanding of project management
practices
- Ability to validate functional, solution and interaction designs
- Ability to plan, manage, monitor, and follow through on complex tasks
- Problem solving skills
- Ability to measure consequences (of market developments, project delays, regulatory
change etc.) to projects, clients and the business
- Ability to work in an environment where result requires involvement from many parties,
which you do not all control
- Judgement: Ability to know when to escalate
- Presentation skills
- Project management skills
- Strong communication skills
- Excellent written and verbal English skills
Strong affinity with IT
PERSONALITY:
- Customer oriented
- Pro-active / self starter
- Action and result oriented
- Politically sensitive: Ability to interface with people at varying levels of seniority
- Pragmatic
- Decisive
- Team player: Ability to work in virtual and geographically distributed teams
- Flexible and able to self motivate in an unstructured and evolving environment
- Strategic thinker with analytical capabilities
- Structured
- Accurate
- Creative
Multi-cultural sensitive, aware of the nuances and intricacies of conducting business on
an international basis
Karaktereigenschappen
-
Aanvullende informatie
* Kandidaten kunnen tot 2 september 2010 12:00uur worden aangeboden.
* Tariefsindicatie: zo scherp mogelijk.
* Deze vacature niet doorsturen naar derden of publiceren op het internet.
* Optie tot verlenging.
Graag ontvangen wij alleen CV"s van echt passende kandidaten (voorzien van motivatie).
Wij ontvangen graag uw cv in Word (.doc formaat).
Alleen cv"s in Word formaat, voorzien van volledige NAW gegevens, geboortedatum, uurtarief
en beschikbaarheid kunnen in behandeling worden genomen.
Iedere kandidaat moet bij aanvang van de opdracht, of in ieder geval uiterlijk vier weken
na de inzet, beschikken over een VOG (verklaring omtrent gedrag) en een PES-verklaring
(pre-employment screening), dit is een onderzoek gericht op een referentiecheck bij
eerdere werkgevers en controle van diploma"s.
De PES verklaring dient na afgifte bij Between te worden ingeleverd.
Start van de werkzaamheden bij BANK is niet meer toegestaan als geen veiligheids-screening
heeft plaatsgevonden, geen geheimhoudingsverklaring in ons bezit is, of geen contract is
ondertekend. Verder moet in sommige gevallen een "code of conduct" worden ondertekend.
Om de veiligheids-screening tijdig te kunnen starten, dient Between voorafgaand aan de
intake al te beschik
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