Data Analyst

For an international organization, we are looking for a Senior Data Analyst who will help improve the experience of new customers worldwide. You will dive into data around customer onboarding and the use of digital services, turning insights into concrete improvements. You’ll work in a product team that is building a new onboarding application where customers create accounts, manage their profiles and start using services in a more streamlined way.

What is required?

• Around 6+ years of experience as a Data Analyst.

• Strong SQL skills (must-have).

• Experience with Python.

• Experience with Power BI or a similar BI tool (must have).

• Experience with Adobe-/Google Analytics (very nice to have)

• Ability to translate data into clear insights and actions for stakeholders.

• Comfortable working in an environment where data-driven ways of working are still evolving.

What will you do?
You analyze how new customers move through the onboarding journey and where they drop off or experience friction. Based on data, you identify opportunities for improvement and help the product team make better decisions.

In practice, this includes:

• analyzing user behavior during onboarding and engagement

• building dashboards around onboarding, conversion and customer usage

• setting up and analyzing A/B tests

• identifying trends and opportunities for optimization

• translating data insights into clear actions for product and engineering teams

You will work closely with product managers, engineers and data engineers.

Why this role is interesting
Your work will directly influence a digital product used by millions of customers globally, while helping an organization move from data-supported decisions to truly data-driven product development.