Scrum Master

Senior Scrum Master / Team Coach

Location: Utrecht / Hybrid
Start date: 1 October 2026
End date: 18 December 2026
Hours: 36 hours per week
Contract: ZZP / Freelance or Detachering
Interviews: Week 40

We are looking for an experienced Senior Scrum Master / Team Coach to support multiple commercial and technology teams within a large, complex organisation.

You will coach two to three multidisciplinary teams working on digital products and services for business customers. The environment brings together Sales, Account Management, Marketing and IT, so we are looking for someone who is equally comfortable working with commercial teams and technical teams.

The Role

As Senior Scrum Master / Team Coach, you will:

* Coach and support two to three commercial and IT teams simultaneously.
* Strengthen team performance, delivery flow and collaboration.
* Work closely with Product Owners, team leads, Scrum Masters and wider stakeholders.
* Encourage teams to take greater ownership and continuously improve.
* Help teams prioritise work based on business value.
* Support teams in becoming increasingly data-driven in their decision-making.
* Identify and challenge behavioural patterns that impact team effectiveness.
* Create a psychologically safe environment where constructive feedback can take place.
* Coach teams through organisational change and Agile transformation.
* Identify and remove blockers affecting delivery.
* Support collaboration and dependencies between teams.
* Contribute to team and wider programme roadmaps.
* Apply Agile principles pragmatically based on the needs of the teams rather than relying purely on Scrum theory.
* Help teams improve both their performance and overall working experience.

Requirements

* Completed university-level education.
* Certified Scrum Master, with PSM II and/or SAFe certification.
* Minimum 7 years of recent experience in an Agile leadership role.
* Minimum 5 years of experience as a Scrum Master.
* Strong experience applying SAFe within large, service-oriented organisations.
* Proven experience coaching commercial/business teams.
* Experience working in complex, scaled Agile environments.
* Strong experience coaching multiple teams simultaneously.
* Demonstrable ability to recognise, discuss and change behavioural patterns within teams.
* Strong understanding of Agile coaching, team dynamics and organisational change.
* Able to challenge teams and stakeholders and get to the root cause of problems.
* Strong stakeholder management and communication skills.
* Fluent Dutch and English.

Personal Profile

You are a hands-on and experienced Agile coach who combines a strong focus on people with a clear focus on results.

You know how to build trust while still challenging teams when necessary. You bring people together across business and technology, encourage ownership and create an environment where teams can openly discuss issues and continuously improve.

You are comfortable operating in a complex organisation with multiple teams, disciplines and dependencies and are able to adapt your coaching style to the situation.