as Maandag 14-9 14.00 12.00
Solid background in modelling languages, notations (BPMN 2.0, Process Mapping tools) and tools in particular the Casewise modelling tool.
Strong business analysis & business process mapping & modelling skills.
Extensive experience in establishing and working with business process modelling methodologies (brown paper sessions) & modelling tools
Very good practical knowledge of industry-standard design methodologies
Experience in legacy modernization projects
Good knowledge of the Patent Grant process and experience with an international European institution are highly desirable. As EPO is working closely with an outsourced service provider, experience in this type of client supplier environment is of benefit.
Perform the analysis, modelling and documenting of business processes and related information in order to map the As-Is situation of the Patent Grant process.
Interview stakeholders, investigate available documentation (process descriptions, procedures, changes) and/or organize workshops (Brown Paper sessions) Draw process diagrams according to the EPO Centre of Excellence Standards.
Review/update existing process diagrams to reflect the current situation/state of the business.
Write process and activities description (in Casewise modelling tool) in Business and Technical English language.
Manage the review cycle – review and validate the results with the business and IT subject matter experts, and adjust the diagrams before final publication.
Understand and promote the goal of the BPMAD work in order to show the business benefits (for legal changes, process improvement activities and IT projects).
Provide support to BPMAD core team by providing e.g. input to impact analysis, participating in process improvement activities
Provide clean-up support according to agreed design principles e.g. harmonise roles and IT system names, mapping objects, information and data objects
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