For our client in the center of Brussels, Hays IT Contracting is looking for a freelance Telecom Expert with a strong knowledge of Genesys for a 4 month assignment.
> 3 years of experience with Genesys 8.1 or higher in a user or support environment
Overall Telecom knowledge
Fluent in English
As a Telecom expert you will be in charge of providing the first, second and third-line support for the client’s in-house Genesys application and the internal users. Besides supporting, you will also act as a consultant and provide improvement idea’s, educate the users on best practices and maintain the current processes.
Hays IT Contracting is looking for a candidate with a calm and open personality, who is not only able to support, but who can think with the client and see where things can be improved. You have a strong experience in a Telecom environment and Genesys holds no secrets for you. You are fluent in English, other languages are a plus.
Are you the candidate we’re looking for? Contact Hays IT Contracting Brussels today!
Contact: Sanne Van Broeck
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