1267 - Infrastructure Engineer
Position Title Infrastructure Engineer
Experience Required 3 - 5 Years
Position Description Department
The ICS operations team provides end-user IT services to our internal colleagues and manages approximately 4000 PC systems. This involves incidents and standard change requests. We require an additional support engineer to support the workplace support team in regular tasks for the incident and service request process. The candidate will take over work from service engineers in the team that are assigend to a project. The project (and therefore the assignment for this vacancy candidate) will end by the end of december or earlier depending on progress.
Support of end user operational requests and incidents
Solving incidents (1st and 2nd line incident handling)
Handling requests (install hard- and software, create ADS accounts, deliver hardware to customers, and so on)
Investigating and solving problems, liasing with others
Required area of education
IT (workplace) infrastructure in corporate network
Required educational level
Secondary school / MBO
Good knowledge of the professional use of PC's and workplace applications and the way they integrate with business IT systems.
Also medior level skill for workplace infrastructure and workplace applications, basic network knowledge and backoffice systems.
Preferrable also familiar with TOPdesk and the clients implementation of ITIL working procedures.
someone who takes initiative and ownership.
Field of Experience
Experience in end user ICT support in large business
Medior, 3 - 5 years of experience
Interested? Please send your resume, motivatie and hourly rate.
Reactie is prive en alleen zichtbaar voor de opdrachtgever en de plaatser van de reactie.
Je moet inloggen voordat je een reactie kunt plaatsen.