Senior SAAS Engineer (QR3505)
26-10-2015, 36 uur per week
For our client in Amsterdam we are looking for an experienced and driven Engineer SAAS for the Human Resource (HR) domain, who understands the HR customer as well as the IT field.
As Engineer you monitor SAAS applications on availability and correct functioning and take proactive and reactive actions to assure continuity and compliance. Development and technical and application support is mainly outsourced to external vendors. In Changes the Engineer has important role in monitoring the deliverables according to the Definition of Done.
In your day to day work you have frequent contacts with the internal Customer (HR Netherlands) and the external vendors as part of supplier management.
As an Engineer SAAS you are part of the HR SAAS team which consists of a Service manager and Engineers within department HR NL of HR&GSA (Human Resources & Global Shared Applications).
The HRNL SAAS team is responsible for Support and Change of the HR SAAS applications e.g. IQN, Verzuim expert . HRNL SAAS focusses on managing the third parties, supporting projects and OCD related activities.
Who we are looking for?
At least Bachelor level
3 -5 years of experience in a service-oriented role and experience with DevOps teams.
Broad knowledge of Agile/scrum and Continuous delivery.
outsourcing (SAAS), ITIL, Risk, Infrastructure
You have excellent verbal and written communication skills (English and Dutch), combined with interpersonal skills.
Applying procedures, tools and methods
Influencing and persuading
Focusing on results
Resolving conflicts and problems from a can do mentality
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