Project Leader

IT-Staffing Nederland B.V.
Geplaatst op
Niet relevant
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3 months +




Within the Customer Support (CS) group is responsible for the maintenance, repair and continuous improvement of the systems at customer locations. One of the departments in this group is CS Upgrades (CSU). The CSU organization prepares and executes complex upgrades and activities on the systems.

Due to rapid growth today the CSU organization is not organized (on budget and processes) to pro-actively anticipate the demands (with respect to flexibility and lead-time), leading to reactive approach when flexibility is requested. The Machine Upgrade Program is set-up to change the organization towards required flexibility.

Job Mission
The Mission of CS upgrades is “Manage and keep track on complex field upgrades and activities, enabling the field teams to unlock the potential of the products for our customers”.
As CS Upgrades Project Leader Machine Upgrade Program you drive a program establishing the organization within the organisation to enable this mission statement. You are the overall driver of the program consisting of 5 streams:
1- Processes;
2- Organization;
3- Operational Level Agreement with our (internal) Customers;
4- Operational Level Agreement with our Peers within Operations;
5- Operational Level Agreement with our (internal) Suppliers.

Job Description

The CS Upgrades Project Leader Machine Upgrade Program

  • Gives overall steering on the scope and required deliverables within the program;

  • Set priority and ensures on-time delivery of the agreed deliverables from the 5 work streams;

  • Organize project progress meetings to continuously coach and mentor your team to success, manage performance and drive for results;

  • Does the communication to CS Upgrades management team and employees;

  • Does frequent status- and management reporting;

  • Executes parts of the work within the work stream to offload the stream leads and ensure the proper progress and stakeholder alignment.

Masters technical degree like Mathematics, Mechanical Engineering, Mechatronics, Electronics, (Applied) Physics or comparable.


  • Experience in a challenging environment with high tech products and complex production processes;

  • Multiple years proven experience in stakeholder management;

  • Relevant work experience as a Project Manager or an equivalent position;

  • Extended experience in service execution/engineering is preferred;

  • Extended experience with the products and/or organization is a plus.

Personal skills

  • Excellent stakeholder management skills;

  • Capable of conceiving and maintaining ‘global’ overview;

  • Good persuasiveness;

  • Able to influence without power;

  • Planning capabilities;

  • Good team player who is committed to the success ;

  • Multitasker with the ability to work in different and difficult working environment;

  • Good documentation skills;

  • Excellent communication skills towards different levels;

  • Open for cultural differences;

  • Great Dutch and English language skills both verbal and written.

Context of the position
Will report to the CS Upgrades Program Manager.

Interested? Please response with recent cv, motivation and hourly rate.

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2 reacties

  • Datum
    19-10-2015 19:16

    Reactie is prive en alleen zichtbaar voor de opdrachtgever en de plaatser van de reactie.

  • Datum
    19-10-2015 22:21
    Berkel en Rodenrijs

    Reactie is prive en alleen zichtbaar voor de opdrachtgever en de plaatser van de reactie.

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