Evaluate / challenge incoming work packages from Solutions department on feasibility, completeness and clarity.
Responsible for creating / collecting quotes for work packages
Write feasibility studies and detailed designs according to incoming work packages from Solutions department or prepare them to be written by offshore partner.
After finalization of feasibility studies and detailed design the desired work packages are quoted. The system analyst is responsible for collecting the quotes for analysis, development and system test effort at onsite either offshore.
Planning of work packages within the release. Besides a feasibility study also a planning (release) is a deliverable. The system analyst is responsible for obtaining a realistic release date for the work packages. This is done via a dialogue with the CRM Delivery team taking into account the current available resource capacity. The results are communicated to the Solutions department.
Chase progress on work packages in analysis phase. Chase the progress as of receiving of the work package of T-Mobile Solutions department up till handover to CRM Delivery team.
First contact point during analysis phase for Solutions department (Solution designers and Project managers)
Responsible for QA of feasibility studies and detailed design
System analyst is responsible for applying rigid change control after finalization of the feasibility study.
System analyst provides guidance to offshore partner Cognizant for outsourced design packages.
Mother tongue Dutch language (reading/writing and conversation);
Good skills in English language (reading/writing and conversation).
· Knowledge of design techniques;
· Knowledge of development process;
· Knowledge of testing processes;
· Knowledge of generic (Telecom) CRM-systems;
· Experience with Service Oriented Architecture;
· Knowledge of Internet Technology Terminology (.NET, HTML);
· Knowledge of Oracle, SQL, PL/SQL, Oracle Forms;
· Knowledge of VB scripting;
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