Voor een directe eindklant in Leidschendam is Harvey Nash op zoek naar een CRM Implementation Manager.
4-5 dagen per week
Global Engineering firm, HQ in the Netherlands is implementing a ERP/CRM/PSA system based on streamlined global business processes.
The program brings a major change for the company: moving from a company with multi (more or less) independent entities, to an integrated working global company.
The business solution will be rolled out on a global basis.
The first phase of the program has been implemented early September. The first company will be rolled in per year end, the second by the end of 2Q16.
To manage the implementation, an experienced Implementation Manager is required.
Set up plan for the implementation for the first 2 companies;
Assures buy-in from business stakeholders and approval;
Executes implementation according to plan;
Manages all activities and issues to bring both companies successful Live on the new business information solution;
Set-up & executes training plan;
Set-up & executes communication plan;
Organize change activities;
Provide guidance to business leaders.
Experienced Implementation Manager (5-10 years+);
Experience with implementing standard applications, ERP is a MUST (preferably including CRM/PSA in a cloud environment);
Experience in setting up trainings programs as part of implementations;
Experience with data migrations as part of implementations;
Implementation experience in a global environment;
Experience with change management aspect of implementations;
Energetic, hands-on & pragmatic;
Structured & flexible approach, while staying focused in an unstructured environment;
Experience in engineering sector and project management;
Fluent in English and Dutch both verbal and written.
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