Senior Support Engineer Interim

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We are looking for highly efficient practically oriented engineer who enjoy optimizing processes, building technology to automate them, solving problems and working in a fun and innovative environment. You will contribute in delivering, installing and maintaining high quality software in a highly skilled small team using SCRUM/KANBAN and other agile methods.

Become an expert in the API, technology and possibilities offered by products and implement them to meet customer’s need. Diagnose problems to provide high level technical support to customers and partners Meet the service levels as agreed with our customers and partners as well the internal organization Have a strong working relationship with Development and Sales Team in order to ensure proper delivery.

BS degree in Computer Science (or related field), or 1-3 years relevant work experience
Basic knowledge about networking, and latest technologies in the Internet area
Programming abilities in one or more of the following languages: Java, Python, Perl, bash scripting, JavaScript, PHP, C#. Solid programming abilities in Python, including the Django web framework, is a major plus
Good technical troubleshooting and problem resolutions skills, with mixed operating systems (Linux is a big plus)
Excellent command of English, fluency in either French or German is required

Solid knowledge of databases (PostgreSQL, MySQL, both maintenance and query language) and XML markup languages
Understanding of case handling processes and of R&D development cycles and release management
Thorough knowledge Web 2.0 technologies (HTML, CSS, AJAX, Java Script) including web servers (Apache and Tomcat) and server-to-server communication protocols (SOAP,REST,HTTP)


3 months



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