MS Dynamics AX Application Analyst

Niek E
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MS Dynamics AX Application Analyst

Location: Leiden, the Netherlands,

You will be co-responsible for activities in the process area. Thus you ensure that a medium complex set of applications functions and operates appropriately according to defined technical and functional specification. You also work with the team to keep systems up and running and monitor the overall performance of the application, maintaining the applications according to SLAs and in line with the needs of our business units and organizations.

The team functions as a first escalation point for 3rd party vendors and the user community for Application Maintenance related services. In terms of projects and small enhancements you help to collect information, perform analysis and present findings for higher-level decision-making. You then take part in project activities, executing and testing system changes, amending documentation, recording failures and carrying out fault diagnoses. You also support key-users training-sessions and maintain training materials.

Above all, you have a proven ability to make the translation from business process into technical and functional specifications, for example legal processes into a supporting system. You achieve all this within a dynamic, multinational and multicultural company that is committed to your personal and professional development.

Functie eisen

To apply for this position you must be able to demonstrate the following attributes

•Masters or Bachelors education (or similar level);
•Familiar with IT standards like ITIL, Cobit, CMM and outsourced partners and managed service providers;
•At least three years of experience in IM, including 1st line supporting MS Dynamics Sales and Logistics;
•Incident resolution, problem management and change request/enhancement support including application configuration;
•Willing to own incidents and problems while maintaining customer focus and working under limited guidance;
•Strong interpersonal and communication skills including fluent written and spoken English, with other languages an advantage.

Application details
For further information, please contact me!

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3 reacties

  • Datum
    16-11-2015 08:01

    Reactie is prive en alleen zichtbaar voor de opdrachtgever en de plaatser van de reactie.

  • Datum
    18-11-2015 09:11

    Reactie is prive en alleen zichtbaar voor de opdrachtgever en de plaatser van de reactie.

  • Datum
    19-11-2015 18:31

    Reactie is prive en alleen zichtbaar voor de opdrachtgever en de plaatser van de reactie.

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