Operations analyst connectivity

IT-Staffing Nederland B.V.
Geplaatst op
2 tot 6 maanden
Op locatie


Niveau Medior
Start datum 1/1/2016
Eind datum 30/06/2016
Locatie Eindhoven
Inzet 40 uur per week

Responsible for maintaining and evolving our basic network infrastructure services. Identifies areas for improvement and initiates changes to improve the network infrastructure. Engages on any service issues and outages to define cause, resolution options and post issue root cause analysis
Roles & Responsibilities

•Ensure stable and reliable network services
•Network troubleshooting and fault analysis; hardware troubleshooting and repair.
•Take preventive or corrective actions when necessary
•Trouble ticket generation, response, and escalation
•Deployment and maintenance of network monitoring, analysis, and reporting tools
•Ensure deliverables are on time, on budget, and ‘with highest quality’
•Work in compliance to procedure, standards, and policies
•Understand the contractual technical specifications and SLA’s with 3rd party vendors providing or support services
•Close engagement with Service Desk and NOC on potential /occurring incidents/problems
•Deliver break/fix solutions in a timely and high quality manner
•Ensure the execution of the technical deployment activities (changes) in line with defined process
•Project support for standard or small changes
•Maintain system documentation
•Potential participation in 24x7 standby rotation schedule

The ideal candidate will have a strong technical affinity and is a quick learner. The candidate is customer focused and keen on resolving service interruptions as quickly as possible. The role requires a broad knowledge of other IT areas like datacenter services, networking, and monitoring to be able to work with other teams and engage in multi-disciplinarian projects. The environment is dynamic with your team having responsibilities for multiple projects of various sizes at all times.

  • Associate or Bachelors Degree in IT or related field of study or comparable work experience

  • 3+ years of working experience in a technology profession

  • Must have 2+ years of experience within the network services: Cisco, IP fundamentals

  • CCNA certified or equivalent level of knowledge

  • Basic understanding and experience with networking technologies

o Routing Protocols (BGP, EIGRP, OSPF)
o IP Protocols (ICMP, UDP, TCP)
o IP filtering and firewalling
o Quality of Service
o Ethernet (Vlans, RSTP, MST, Dot1Q)
o Basic understanding of AAA platforms (Cisco ISE, RSA SecurID)
o Radius / Tacacs
o Virtualization (VLAN, VRF, VDC)

Extra informatie

Rol is voor 6 maanden, verdeling beheer en projecten (grote changes) is 50/50.

  • 2e/3e lijns engineer voor het oplossen van incidenten/problems en het uitvoeren van projecten / (grote) changes (50 / 50)

  • Cisco (Nexus / Catalyst, ASA), CheckPoint (R77, Gaia, HW 12000 serie) en BigIP (LTM) zijn belangrijke (DC) componenten in het netwerk alsmede het gebruik van

  • McAfee proxy appliances

  • VPN’s

  • Cisco Wireless

  • Eventueel kennis van Video Conferencing (Polycom) Data Center integratie is welkom

  • Kennis van niet-netwerk infra componenten (Storage, VMWare, etc.) is een pré

Interesse? Reageer dan met je CV, motivatie en uurtarief voor dinsdag 24 november 17:00 uur

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