Support Officer

Helion IT
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Voor een opdrachtgever in utrecht zijn we op zoek naar een Support Officer.


Senior program support officer to set up and maintain the program support for a large international program for ICBPI, our largest Italian customer.

Executes organizational, coordinating and communicational tasks regarding the realization of ICBPI accelerated roadmap according to the adopted Equens methodology for project management and to program specific agreements made on time, costs, resources, product delivery and quality, leading to adequate support in execution of smoothly running projects within the program.


  • Set up the program support for ICBPI accelerated roadmap

  • Support of program manager an project managers with regards to financials, planning, resourcing etc.

  • Strong focus on stakeholders. Key stakeholders are: marketing & sales, architecture, finance/project controlling, legal, procurement & vendor management and compliancy & security.

  • Create financial reports and burn rate overviews and other requested reports

  • Organize the program board: preparation of materials, creates minutes, maintains RIAD log.

  • Guides, monitors and reports on the delivery of formal project documentation (e.g. PID, HLR, EPR, lessons learned) and informs the program manager

Skills and competences

· Independent worker, pro-active and co-operative, open and clear communication.
· Keeps a positive attitude even in difficult times
· Complies to agreements.
· Knows what project management is occupied with and drives for support
· Is eager to achieve the set objectives and does not give in easily
· Good communication and stakeholder management skills.
· A large part of the program will take place in Italy, therefore the PSO should speak and write fluently Italian.

This is an international program with main locations in Utrecht and Milan. Travel will be required both to Utrecht and Milan, to a lesser extent to Aachen and Rome.


Resume in Word or PDF-format, completely in English. Resume (with motivation) should be no longer than 7 pages.

Proficiency in English and/or language mentioned in the selection criteria both spoken and written.

When certain knowledge and/or experience is requested in the selection criteria, this should become clear from the resume, making it possible to evaluate whether the criteria are met or not. Just a listing of, for example, knowledge on systems does not suffice. The degree of experience should be clearly stated.

The work experience in the resume should be specified with month and year, for example: Aug 2002 - Dec 2009.

Any education and training should be specified with the year in which it has been taken, also stating whether the diploma/certificate has been awarded or not.

In case you do not meet the resume requirements mentioned above, your proposal will not be processed.
Upload an English CV
Candidate can only start after complete Pre Employment Screening incl. VOG

Education: Intermediate Vocational; Working/thinking level: Higher Vocational

>= 5 years experience in project support in a complex environment
Knowledge on PM methodologies (IPMA D, Prince 2 foundation,) N
Experience with MSP
Italian and English language fluently in writing and speaking. Must be included in candidate bid.


Utrecht en Millan








30-11-2015 14:00

Graag ontvangen wij van geschikte kandidaten een engelstalige CV in Word formaat, een korte motivatie, het uurtarief incl. reiskosten excl. btw en eventuele geplande vakanties.

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1 reactie

  • Datum
    26-11-2015 12:21

    Reactie is prive en alleen zichtbaar voor de opdrachtgever en de plaatser van de reactie.

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