For our client in Brabant we are looking for an Avaya Engineer. The job starts the 1e of januari and will end the 28e of february. During this period you will be a substitute for the Avaya Engineer. Your participation will be flexible during this period. There is an option for extention.
Purpose of the function
The technical and functional support of the Avaya environment together with second line user support for all related telephone issues.
The main activities are Avaya related. Other tasks include maintaining laptops, desktops and mobile phones. It is about 80% Avaya activities and 20% other tasks, however this can vary from day to day.
Creating new users
Changing user settings
Remove users from systems
Support mobile devices
Support end-users (good communication skills)
Support Call Center supervisors with the interpretation of reports
Support Call Center supervisors with the setup of skills
Morning check of the systems
Create calls at supplier when needed
Knowledge and experience
Education level University of Applied Sciences (HBO)
Experience > 4 years
Avaya CM 6
G430/G50 gateway / locations
ASC Voice recorder
28-02-2016 with option for extention
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