1 Control-M (Knowledge: Control-M Version 6 till 8, Unix Scripting, Job Scheduling)
(Tasks#) Expert on Control-M to advise the project/operations teams on upgrading, migrating and designing the new infra to cope with the numerous jobs and their scheduling within the clients infra. Control-M is used to control the total scheduling and dependancies of batch jobs. Mistakes will have hugh impact on our service delivery .
(#)Take project assignments to implement systems for business applications.
(#)Analyze and solve structural issues related to the technical installation and configuration of applications (problem management).
(#)Prepare and execute regular changes (e.g. testing and installation of patches and bug fixes, testing & installation of application upgrades.
(#)Documenting application related procedures and work instructions.
(#)Execute quality control for new installed applications (Turnover to Production).
(#)Document status and progress of own work in line with standard procedures for incident, problem and change management.
(#)Participate in project activities (major upgrades of applications, rollout of new applications).
(#)Initiate and execute actions for process & quality improvements.
(#)Perform 3rd line mgt and support activities without guidance.
(#) Experience in working in large IT projects, able to mention some personal successes
(#)Solid back ground in 3rd line support activities that are in line with the OS performed in complex IT environments.
(#)Education level; Bachelor.
(#)Firm analytical and conceptual reasoning skills.
(#)Good knowledge of English language (verbal & written).
(#)Knowledge of ITIL. Operational experience with ITIL processes.
(#)Prepared to work during evenings and weekends (execution of changes).
(#)Strong capability to think in processes.
(#)Able to cope with stressed situations.
(#)Good communication skills.
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