As a member of the Digital Products department of our European Headquarters, you work on the design and implementation of the online services related to the client mobile products (mobile contracts and devices) in all our international markets, in close collaboration with our Mobile Products group, Technical department, Go-To-Market team and the local teams. You aim to deliver support to online design- and development teams in their role on designing, and do functional story creation and functional code testing for Online Products, in order to get best in class digital customer experience for our sites (online sales and care) and apps.The duration of this assignments is 6 months, with possibility of extension.
Create designs for new and improved functionality for Mobile
-Online Sales and Care, based on incoming business demand and aligned with other related and technically connected Online Products.
Create development stories and detailed implementation instructions.
User documentation of the Online Mobile Products
Test approach document.
Create and store a central search documentation for Online Mobile Products functional Documentation so it can be used Pan European for any future builds- and design versioning and references.
Up-to-date feature and user documentation of the Online Mobile Products.
Other related design and development assignments as directed by the Senior Product Manager Mobile Experience and MVNO.
Bachelor's Degree in Computer Science, Telecommunication, or related technical studies;
5+ years of experience in Digital or Mobile industry;
Experience in writing technical functional specifications;
Experience designing simple and intuitive online user interfaces via mocks and wireframes;
Good understanding of product lifecycle management and software development lifecycle process
Good understanding of digital services needed by a telco provider, in particular Online Care and Online Sales capabilities;
Agile development methodology knowledge is a plus;
Knowledge of JIRA / Confluence a plus;
Experience in a matrix organizations combining centralized corporate function and local affiliate territory operations a plus;
A technical aptitude to understand product features and functions, and to learn new technologies;
Strong interpersonal, verbal and written skills;
Demonstrated attention to detail;
Fluent spoken and written English – ideally other European languages;
The position is full-time and based out of our European Headquarters in Amsterdam. Travel might be required to our European operations.
The hourly rate is 75 euro all in (excl BTW).
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