Junior Windows Support Engineer

Ajilon IT (onderdeel van Adecco)
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Ajilon IT


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As a Junior Windows Support Engineer, you'll bring the following

  • Passion for new technologies

  • Excellent communication of complex topics to a diverse audience and positive customer service skills

  • Ability to build positive business relationships, and influence collaboratively across IT and the Retail Business

  • Commitment to collaborating across different silos to accomplish common goals

  • Strong listening skills required

  • Task oriented with a strong focus on meeting goals in a timely manner

In addition to those general role responsibilities, you’ll need some specific experience and have some specific accountability, including:

  • Experience with PC hardware and Operation Systems (Windows)

  • Experience with Apple hardware (Mobile & Mac devices) & Operating Systems (iOS and OSX)

  • Experience with digital signage including touchscreens technology will be a plus

  • Able to use remote management tools (For example: Bomgar, MobileIron)

  • Ability to triage, troubleshoot and fix problems and incidents – using vendor and third-party tools and technical support where required. Includes experience providing desk side and remote support as required via ticketing system

To make it clear, we’re not looking for just anyone. We’re looking for someone special, someone who had these experiences and clearly demonstrated these skills:

  • Bachelor's degree in Business, Computer Science or a related field

  • 1+ years' experience in IT, business or a related field

  • 2 years' additional experience required in lieu of a degree

  • Prefer experience in a Retail environment

  • Comfortable working in a fast-paced, results-oriented environment

  • Flexible, ability to deal with ambiguity, and a demonstrated desire for continuous personal growth

  • Ability to work during week-ends when required

  • Ability to work with onshore/offshore teams, and communicate using virtual communication tools (phone, conferencing, online meeting)

  • Excellent verbal and written communication and collaboration skills to effectively communicate with both business and technical IT teams

  • Ability to pass a 4 year background investigation

  • English is required. Another language is a certain advantage, preferably French

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2 reacties

  • Datum
    03-02-2016 17:26

    Reactie is prive en alleen zichtbaar voor de opdrachtgever en de plaatser van de reactie.

  • Datum
    04-02-2016 08:13

    Reactie is prive en alleen zichtbaar voor de opdrachtgever en de plaatser van de reactie.

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