Program Support Officer

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We are looking for talent!

  • Only Native English speakers. **********************

For an international organization.

Key Responsibilities

Support the Domain Lead with creation, tracking and management on an Integrated Program Delivery Plan. Including the tracking of dependencies.
Manage weekly Clarity updates (including Status Reporting, Issues / Risks and Plan) with Program Managers. Ensure progress reports are produced for all streams according to agreed timescales ahead of submission.
Actively support al PMs to follow the DMG Gate process ensuring all documentation, approvals and processes are pro-actively tracked / managed.
Maintain the Domain SharePoint site ensuring accuracy and consistency of informative stored.
Support the PMs in creation of low-level delivery plans and update Consolidated Programme Plan weekly.
Ensure that the PMs follow the Change Process within Clarity.
Produce (single) bi-weekly Steerco report covering: Status Reporting, Milestone Tracking, Programme Risks and Issues working with in Country teams to ensure consistency of comms to our stakeholders.
Assist the Domain Lead with ad-hoc analysis, reports and answering ‘what if’ questions.
Help “manage” the Domain Portfolio within Clarity.

Knowledge Required

Senior role who can act as Back-up for Domain lead as required.
5-7 years as a PMO on large-scale (ideally multi-country) projects.
Practical experience (practitioner-level) of Prince2 and working experience of ITIL, Agile methods are highly desirable.
Strong program planning experience (building / managing an integrated plan) in MSP.
Very strong PowerPoint, Excel and MSP skills.
Strong communication skills (in English) -> to be able to “lead” the PMs regarding the set processes.
Experience of Clarity PPM desirable.

Hands-on mentality: Understand the value in some of the lower level admin work.

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