Education (work and think level)
Several years of experience with managing technical applications
English language (written, spoken)
Experience with Linux setup and configuration
Experience with Oracle 10 or higher
Experience with the configuration of windows servers and domains
affinity with test automation
knowledge in Mobile Parking Payment
Application Manager Role
Enable continuous availability according to orders and/or SLA, maintain access and manage the applications in such way that the client can make optimal use of the available electronic services, which meet the requirements of customer focus, speed, quality, reliability and expediency.
To ensure (continuously) the availability of the applications in accordance with the established guidelines and procedures
Receiving, registering and handling all support requests and inquiries in this context, check with the service agreements
Providing second line support which is being conducted according the regulations
Providing the agreed upon reporting to the clients and internal organization
Identifying, register and report incidents and problems
Giving support to internal and external users
Monitoring and managing releases
It is a versatile and independent function that manages, checks and installs software application(s). In consultation with customers you are working on the technical part of the application. Hereby you can think of issuance users, monitoring stability, tracking parameters, testing and thinking in terms of new features.
You also provide second-line support on the software, whereby you also contribute to the optimization of out delivery and quality specifications and customer satisfaction is guaranteed.
You have experience with application management, monitoring systems and second-line support.
You have sufficient knowledge of Windows operating systems and IP-related networks. Knowledge of Oracle database (PL / SQL) is a must. You are able to develop specific reports from the database.
You are familiar with web service protocols such as REST and SOAP
You have well-developed analytical skills and organizational sensitivity are indispensable in this function.
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