DevOps Engineer (Print Management, Ricoh ProcessDirector) (QR3761)
21-3-2016, 36 uur per week
For our client in Leeuwarden we are looking for an IT DevOps Engineer, Print Management, Ricoh ProcessDirector.
For our Document Management teams we are looking for creative, passionate IT engineers. The Document Management department is responsible for the development and maintenance of all applications with regard to document composition, print management, scanning / data capture and archiving. We are working with state of the art software packages from Ricoh and EMC2.
As part of the Print Management team you will have a crucial role in managing high volume printing of different types of documents (statements, mortgages letters) for the clients customers. You will be responsible for developing and supporting applications/tools for the business partners with 7*24 availability. You will contribute to the team’s strategy of rolling upgrades and maintaining performance, availability, monitoring, security and Continuous Delivery pipeline. Together with other Ops and Dev Engineers in your team you will work according to the Scrum methodology.
With experience of Print Management you are specialized in Output Management and the role it plays in the relationship with the customer, client services and risk control.
Advanced Function Presentation (AFP), Portable Document Format (PDF), event based/Batch Printing of Documents, postal distribution and Open Loop.
The Print Management team within the Document Management department is responsible for the development, lifecycle management and operations of Ricoh ProcessDirector (RPD) and its related components. Within RPD is the standard target solution for output management.
On average every day about 200.000 statements and overviews and 50.000 letters and commercial mailings are being printed. The most of these prints are also enveloped automatically.
Your main tasks will be
Detailing user stories during refinement sessions
Testing and implementing patches/releases of RPD and its related components in two-week sprints
Maintain and improve the Continuous Delivery Pipeline
Maintain and improve the PureBasic applications
Maintain and improve the logging software and the monitoring software
Participating in the further growth and implementation of Continuous Delivery tooling
Lifecycle & Risk management
Daily operations and control
Communicate with the international supplier Ricoh of the software package RPD about improvements, requests, roadmap e.g.
You additionally actively participate in the Scrum process and in Continuous Delivery Engineering Practices. You will play a positive role with your DevOps team growing the experience and knowledge within your team.
As an IT DevOps Engineer at Document Management you and 6 other enthusiastic professional colleagues will work together in a DevOps team in Leeuwarden (The Netherlands). Delivering a generic service, it’s important that you are proactive and be focused on delivering a continuously improvement of the domestic Dutch Customer Experience. Working in Leeuwarden at Document Management will bring you a complex and challenging working environment.
Technical Role Requirements
Completed a bachelor’s or master’s degree in a technical IT study is preferred.
Experience with (structure of) AFP-files
working in a high volume Document Printing environment
working according to the Agile/Scrum method as well as with the DevOps method and ITIL is preferred.
At least 3 years work experience with Linux environments such as Red Hat and Suse are required
building and testing bash scripts and monitoring scripts.
Continuous Delivery tooling; e.g. Nolio, Jenkins, GIT is preferred.
test approach/automation and test tooling; e.g. Selenium, UFT is preferred
monitor tooling; e.g. ElasticSearch, Logstash and Kibana is preferred
RPD or a similar Document Printing package is preferred.
Experience with PureBasic or similar programming languages (e.g. C++, Python), Tibco and HTML is considered to be an advantage.
Also, you are fluent in Dutch and English, both spoken and in writing is required.
Competencies – Mind set & Behaviour In this function the customer needs should always be taken in consideration. Awareness of the fact that your team is part of a chain of parties that only as a whole can deliver value to our customer. You have influence on customer satisfaction and therefore it is of the highest importance that the customer interest always comes first.
Analytic with translation to action plans
Pro-active, willing to take responsibility
Knowledge of developments in the market IT, CD and Print Management e.g.
Stands for quality
Stands for Sprint commitment
Drive to innovate
Willing to work in standby shifts outside regular office hours.
Able to communicate in an open way, giving feedback and helping your colleagues to
improve in both technical and personal perspective.
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