Sr. EUC Engineer Europe

Geplaatst op
2 tot 6 maanden
Op locatie
Omg. Utrecht
Ted van der Gun


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End User Computing Engineer
Would you like to play on our Technology court to fuel our exponential growth in Europe? As End User Computing (EUC) Engineer, you will create a best-in-class workspace that enables optimal performance and innovation within our European team. You are passionate and innovative in exceeding expectations of our 9000 End Users and stand out as the to-go-to person in Europe for all desktop, devices, systems and solutions that we need to grow.

Don’t just do it
We do not hire you to just do the job. We hire you to challenge the status quo, to innovate be ahead of the game and continue to improve our user experience – as a successful start of a career journey. You bring technical and process expertise to build a seamless user experience by:

  • Partnering with Global End User Services team to shape clients future EUC environment, sharing expertise and making sure European requirements are incorporated.

  • Driving Europe specific solutions that are in line with the Global direction by adapting global standards and roadmaps for European usage

  • Communicating and planning to implement EUC solutions.

  • Ensuring global EUC hardware standards are applied throughout Europe.

  • Maintains a good understanding (through business and Country IT contacts) of opportunities and challenges in the European EUC space.

  • Responsible for the financial planning of the EUC environment in Europe and provide budget guidance to European counterparts for EUC solutions.

  • Acts as subject-matter-expert in projects that require EUC expertise.

  • Managing external service partners providing excellent EUC services.

  • Representing the End User Computing (EUC) environment within the larger European infrastructure team and Technology organization, for example by managing timely communication of adjustments.

  • Coordinate and execute testing for new packages and images.

  • Provide 3rd level support for Windows, Macintosh Mobile Device Management and other EUC components for Europe

It’s all about teamwork
This role is part of our Infrastructure team within the Technology group. This team translates European business needs into a stable infrastructure, provides Lean solutions that eliminate waste, maximize customer value, and drive profitable business growth. To be successful in this role, you need a strong team around you.

Think about a partnership with

  • Global EU Services and Infrastructure teams for partnership in creating a world-class EU Experience.

  • IT Counterparts in Europe for local solution implementation and need analyses.

  • Portfolio management within Infrastructure to drive change, process improvements.

Top performances in this job bring

  • Preferably a Bachelor or Master Degree in a Technology or other EUC relevant field

  • A minimum of 6 years relevant of IT experience in a large international IT environment.

  • Certifications that take us to the next level. A MCSE certification, Service Management and/ or ITIL based process thinking is strongly preferred.

  • A strong technical affinity; they are comfortable working with Windows, Mac and various iDevices and have sufficient knowledge of recent developments and the implications for corporate environments. Technical knowledge outside of EUC (for example network or server) is a pre.

  • Ability to manage and/or participate in small projects. Candidates can properly assess impact of change (or incidents) from both a technical and a non-technical perspective and have experience in planning to counter impact via mitigation, communication and transition. Shown Transition management experience is a strong pre.

  • Effective verbal and written communication skills in English and the ability to clearly communicate about technical issues towards a non-technical audience. Ability to clearly articulate policies and instructions.

  • An innovative mind-set; always looking for opportunities for improvement, making life easier for EUC customers or enable new opportunities through either new or existing technologies.

  • Ability to maintain a holistic view for Europe as well as being able to troubleshoot complicated incidents as part of 3rd-line support.


Het is iemand die moet kunnen denken op consultancy/technisch project leider niveau. Iemand die de global technische initiatieven binnen Europa in goede banen kan leiden. Het is dus veel minder iemand die de hele dag aan de ‘knoppen zit’ maar dit ook zeker moet beheersen. Omdat je met collega’s werkt door heel de wereld van Belgie tot Israel tot Rusland tot de US en Azie is het van belang dat hij/zij kan werken in een multiculturele omgeving.

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3 reacties

  • Datum
    09-03-2016 11:23

    Reactie is prive en alleen zichtbaar voor de opdrachtgever en de plaatser van de reactie.

  • Datum
    09-03-2016 13:50

    Reactie is prive en alleen zichtbaar voor de opdrachtgever en de plaatser van de reactie.

  • Datum
    09-03-2016 19:02

    Reactie is prive en alleen zichtbaar voor de opdrachtgever en de plaatser van de reactie.

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