Senior Finance Systems Support & Analyst

Robert Half
Geplaatst op
Niet relevant
Op uurbasis
Op locatie
Regio Amsterdam


Bedankt voor uw reactie. Inmiddels is de vacature gesloten.

Met vriendelijke groet, Mariska Kikkert


  • Baker Tilly Berk NV 43 opdrachten
  • Yacht bv 32 opdrachten


The Senior Support & Analyst functions as business analyst by gathering requirements for system enhancements and change requests, assessing the impact thereof on other business functions such as Sales and Legal, and by reviewing implementation and participating in acceptance testing.

The position also provides support for the CLM (Contract Lifecycle Management) and other Finance systems to the finance user community, performs user training and maintains up-to-date finance systems documentation.

Result Areas

Business Analysis (of systems and processes) (50%)

  • In cooperation with Director improve Finance processes and their integration with applications and tools.

  • Improve the reporting function of all Finance Applications, pro-actively and based on user requests.

  • Analyze and monitor system data integrity and consistency by using the reporting function and discussing the results with country Finance Managers and Finance HQ.

  • Document system change requests; liaise with the application owner to prioritize changes and request funding. Liaise with other business areas such as Sales and Legal to perform cross-functional impact assessment.

  • Perform system testing and coordinate user acceptance testing of new changes.

  • Monitor the monthly reporting cycle.

Result: The functionality of the Finance Applications continues to improve over time.

Finance projects (20 %)

  • As required, in appointment of Director, to participate in project teams for new applications where Finance is not a business owner of the project

  • In process or system projects where Finance is a business owner to support the Director in leading the project.

  • Leading selected projects for HQ finance as appointed by the Director

Result: Sales Force, CLM and other Finance applications knowledge is brought into new projects.
Support/Systems Administration (30%)

  • Perform admin and first level support role for financial and business knowledge requiring applications (CLM)

  • Understand, resolve and respond to user queries/issues.

  • Provide end-user training – as requested and proactively by monitoring the usage (and user-errors) of the systems.

  • Escalate requests or issues as required.

  • Correct/adjust system data – in accordance with relevant company policies - based on reviews and approved user requests, such as changes to revenue recognition methods, partial terminations, reverse erroneous approvals, adjustments to price increases, activating agreements with rental holidays, remove duplicate transactions, etc.

  • Support the legal department with contract template adjustments.

  • Maintain up-to-date system/user documentation.

  • In all activities assure SOX compliance


Support requests are addressed on a timely basis; up-to-date user documentation and, over time, a reduction of the number of manual interventions required by the admin role.

Essential Knowledge

  • Knowledge of and affinity with finance systems in international environments

  • Experience in gathering and challenging business requirements – translating these into system requirements

  • Process and systems analysis skills for requirements and test specification.

  • platform experience is a major advantage

  • Experience from a Sarbanes Oxley (SOX 404) control environment a benefit


  • Strong service orientation.

  • Business awareness

  • High personal standards, professional and organised work methods

  • Excellent interpersonal skills. Ability to work with people from different cultural backgrounds.

  • Ability to work in/with virtual teams, since both users and system support are spread out over various locations.

  • Excellent and effective communications skills, both orally and written.


  • Educated to at least bachelors degree level, in either a financial or IT role

  • 4+ years of experience in a position operating at the crossraod of IT and Finance, preferably related to financial systems, possibly as a super user, in a systems support role or member of an IT project team.

  • Proven experience in designing and testing system changes.

  • Fluent in English, both written and orally. Other European languages are an advantage.

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4 reacties

  • Datum
    19-05-2016 19:41

    Reactie is prive en alleen zichtbaar voor de opdrachtgever en de plaatser van de reactie.

  • Datum
    19-05-2016 23:25

    Reactie is prive en alleen zichtbaar voor de opdrachtgever en de plaatser van de reactie.

  • Datum
    23-05-2016 06:49

    Reactie is prive en alleen zichtbaar voor de opdrachtgever en de plaatser van de reactie.

  • Datum
    25-05-2016 17:33
    Koudekerk a/d Rijn

    Reactie is prive en alleen zichtbaar voor de opdrachtgever en de plaatser van de reactie.

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