Application Support Sales Order & Quoting
Support the sales organization in the Quoting and Sales Order process.
Analyzing quotes and translate the information into an order intake format as input for the sales order creation process.
Analyze discrepancies between quote / sales order and commercial catalog, find solutions by involving data from multiple resources using root cause analysis.
Design, document and implement a quoting-, order intake process, and commercial catalog processes based on user requirements.
Design, document and implement improvements within quoting- & sales order intake- & commercial catalog processes.
Design, document and execute training on quoting- & sales order intake- & commercial catalog processes and tooling.
Deploy quoting- & sales order intake- & commercial catalog processes and tooling.
Design, document and implement master data (customer-, commercial catalog- etc.) maintenance processes.
Design, document, implement and execute periodically controls on sales processes.
Train and support sales representatives to maintain and enhance sales data (master, transactional) automation systems.
Deploy quoting- & sales order intake- & commercial catalog master data maintenance processes and tooling.
Design, document user acceptance testing on sales order intake processes and tooling for sales representatives.
Prepare, document and support sales representatives during user acceptance testing.
Liaison with operations, purchasing, quality, service and suppliers.
Reports to project manager.
Works independently in the performance of own work and takes decisions with regard to execution and quality.
Bachelor or equivalent in Sales, Business Administration, Economics, Supply Chain or Engineering education.
Professional with >5 years proven track record within sales (operations).
Strong understanding of quoting and sales order processes.
Experience with one or more applications SAP, SalesForce.com , Sofon.
Strong analytical skills.
Strong team player.
Strong communication skills .
Proactive attitude with a getting things done mentality.
Pragmatically and hands on.
Experience with process improvements.
Experience with Agile project approach using a SCRUM framework is a pre.
Fluent in English.
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