The Business Analyst acts as an intermediary between the business and the technical communities working with IS project teams and business clients to collect, clarify, and translate business requirements into documentation and conceptual design (using appropriate tools and models) from which applications and solutions are developed. The Business Analyst is an active thought partner and application visionary who shapes the technology demand among the business community. The Business Analyst supports the accountable Service Owner during agency inspections or internal audits.
Responsible for leading implementation and optimization of Supply Order-To-Cash Management processes in a global environment. This includes Supply Chain OTC processes (SAP and Non SAP) along with other interfaces.
Act as the Supply Chain OTC subject matter expert and support ongoing activities.
Provide 3rd level support for system incidents and be the contact person for the IS COE.
Lead/participate in supply chain OTC requests and projects.
Analyze business requirements and translate these conceptual design for technical solutions and drive the development of detailed functional systems specifications and documentation.
Collaboration with customers/suppliers/3rd parties
Responsible for comprehensiveness and quality of functional design.
Responsible for managing the process of delivering enhancements from development into production.
Minimum 5+ years’ experience in Supply Chain implementations in relation to SAP OTC processes.
Strong and up-to-date knowledge of Supply chain concepts and processes in SAP
Strong knowledge about SAP SD.
Hands on experience in troubleshooting and resolving functional Supply Chain OTC problems
Strong communication, documenting and presentation skills
Organizational change management skills
Strong planning and project execution skills based on RUP or other software development methodologies
Experience in Business Process Analysis & Design, Requirements Analysis.
Experience in testing and deployment in a global operating SAP environment
Service oriented attitude
Foundational knowledge of ITIL processes
Fluent in English
Preferable knowledge of LEAN/6sigma tools, Seeburger Software, SAP PI, SAP SI, SAP BW, Kinaxis RapidResponse systems, Agile/Scrum methodology.
Familiarity with pharmaceutical/ biotech processes, and familiarity with good manufacturing/ distribution practices in a highly regulated environment is preferred
Bachelor or Master Degree, preferably in Commerce/business, Engineering or Computer science equivalent combination of education and experience required.
Contact info: Pim Kroon 0657578746 or send your CV to email@example.com
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