Support Analyst (Payment Transactions and Cash Management) is urgently required to join a very long term project with our market leading banking client in Amsterdam. The Support Analyst (Payment Transactions and Cash Management) will be responsible for operational aspects of a Payments application, that offers a broad coverage of payment products and cash management services. The work involves close co-operation with a software supplier, business and internal teams to deliver high quality IT solutions across a chain of integrated systems.
The Support Analyst (Payment Transactions and Cash Management) will ideally have at least 65% of the following skills and experience:
Experience and in-depth knowledge of Websphere, Oracle, Linux and middleware software (e.g XFB, JMS and MQ).
Excellent knowledge of scripting, at least on shell and wsadmin.
Good knowledge of Java and related technologies for web services.
You value the automation of work and can deliver good solutions for enhanced monitoring, alerting, tests and other regular checks on the application.
You have experience with performance testing for critical applications using HP Performance Centre or other technologies
You have excellent analytical skills to discuss: the root cause of incidents and their solution; the impact of technical (and functional) changes; the execution and validation of software tests (e.g. security, performance, regression, E2E)
You handle application risk controls in an efficient way, proactively contributing to prevent security and operational risks.
You enforce that the right levels of Confidentiality, Integrity and Availability of the application are preserved.
You apply the principles of continuous delivery and contribute to achieving continuous integration, mastering the configuration and usage of related tooling, e.g. GIT, Jenkins, Artifactory, Nolio and Docker.
Agile principles and ITIL best practices are embedded in your way of working. You have good experience with ITIL processes for problem, incident, change, configuration, capacity and lifecycle management
You have good knowledge of domestic, SEPA, and true international payments.
You have good understanding of account management, authorizations and other administrative banking functions of payment transactions and cash management systems.
You are flexible adapting to new approaches and to making improvements when necessary, without over-engineering your work.
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