Looking for an experienced Ops Engineer specialized in interactive systems for payment transactions and cash management, to strength the operational quality of the application landscape and our deliverables to the Wholesale Banking organization.
You will responsible for operational aspects of the InsideBusiness Payments application, a mature digital banking solution that offers to our customers a broad coverage of payment products and cash management services. The work involves close co-operation with a software supplier, our business and internal teams to deliver high quality IT solutions across a chain of integrated systems.
Your work environment
You will work in a dynamic and challenging environment of the Wholesale Banking IT organization. We operate according to an Agile development approach to delivering IT solutions. The focus is on high-quality mission-critical software tested and delivered timely and using best engineering practices. Reliability of the application is crucial and it is part of our work to ensure it. We are eager to keep learning and improving the way we work and what we deliver.
Bachelor in Computer Science or an equivalent field
At least 5 years of experience working as an Ops engineer
You have a strong customer-centric mindset, helping ING to excel in responding to the expectations and needs of our customers
You are proactive, perseverant and value a multi-cultural work environment.
You have a high level of commitment, take responsibility for getting it done and positively influence others to do their best.
You have the ability to work independently and together with your own team, being also capable to efficiently align with other internal and external parties
You are proficient in English
You are flexible regarding working-hours, and can participate in the rotations for 24x7 standby support for the application.
You have proven experience and in-depth knowledge of Websphere, Oracle, Linux and middleware software (e.g XFB, JMS and MQ).
You have excellent knowledge of scripting, at least on shell and wsadmin.
You have good knowledge of Java and related technologies for web services.
You value the automation of work and can deliver good solutions for enhanced monitoring, alerting, tests and other regular checks on the application.
You have experience with performance testing for critical applications using HP Performance Centre or other technologies
You have excellent analytical skills to discuss: the root cause of incidents and their solution; the impact of technical (and functional) changes; the execution and validation of software tests (e.g. security, performance, regression, E2E)
You handle application risk controls in an efficient way, proactively contributing to prevent security and operational risks.
You enforce that the right levels of Confidentiality, Integrity and Availability of the application are preserved.
You apply the principles of continuous delivery and contribute to achieving continuous integration, mastering the configuration and usage of related tooling, e.g. GIT, Jenkins, Artifactory, Nolio and Docker.
Agile principles and ITIL best practices are embedded in your way of working. You have good experience with ITIL processes for problem, incident, change, configuration, capacity and lifecycle management
You have good knowledge of domestic, SEPA, and true international payments.
You have good understanding of account management, authorizations and other administrative banking functions of payment transactions and cash management systems.
You are flexible adapting to new approaches and to making improvements when necessary, without over-engineering your work.
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