max: € 80,-
Periode: start tussen 15 september en 1 oktober voor een periode van 3 maanden met optie tot verlenging
De aanbiedingen dienen uiterlijk op 24-8-2016 in ons bezit te zijn.
Reports to: Manager Service Configuration Benelux
The Service Configuration Specialist will take part in a large international customer migration project and will be responsible for the preparation of Cisco router software configurations, execute and validate the customer site implementation & migration, and maintain the technical customer documentation.
Management of Wide Area networks for global business customers via different BT platforms.
In direct co-operation with System Engineering and Project Management, the Service Configuration Specialist needs to provide technical assistance for in-time and quality implementation of connecting, global, customer’s LANs (Local Area Networks) together via the different available WANs (Wide Area Networks).
The Service Configuration Specialist has direct responsibility for completion of technical support deliverables defined in the project plan. These deliverables include Cisco software configuration and validations in accordance with customer requirements.
The Service Configuration Specialist is responsible for quality and in-time completion of software changes, enhancements or upgrades for global customers.
Service Configuration Specialist liase with different intra- and intercompany departments, such as different Technical Support Centres worldwide, Project Management and –Coordination, System Engineering, Sales and other BT-subsidiaries.
Take part in project teams and ensure a quality technical implementation of any BT datacommunications service offered to a customer. This in close relation with Project Management and System Engineering.
Prepare the necessary configuration and validation for new customer installations. Performance is measured from complete and on-time delivery, according to SLA.
Perform end-to-end commissioning in co-operation with customer representatives to prove correct functionality.
Prepare and maintain technical customer documentation (drawings/database/Service documents/Disaster Recovery document) and handover to the different Technical Support Centres, Network Management Centres, Project Coordination, Project Management, Service Account Management and System Engineering.
Core Job Related competences (to be defined by Manager)
Several years in 3rd line support function X
Several years in tele/datacommunications environment X
Different Cisco products X
Valid CCNP or CCIE R&S certification X
Working for (at least) the last 2 years with Cisco routers and switches X
Recent knowledge of and experience with BGP, IPsec, DMVPN, GRE over IPsec, HSRP, NAT X
LAN protocols, e.g. IP, TCP/IP, IPX X
Knowledge of routing protocols, RIP, EIGRP, OSPF, BGP X
LAN/WAN internetworking design X
Network security and filtering X
Networking diagrams, configuration, documentation X
Network management tools, CiscoWorks, HP Overview X
MPLS and QOS X
Project Management X
Customer Focus X
Commercial and Business Awareness X
Performance and Results X
Leadership, Motivation and People Management X
Effective Communication and Impact X
Continuous Improvement and Managing Change X
Self Management and Personal Development X
Financial Awareness X
Global Awareness X
Creative Thinking and Innovation X
Planning, Organising and Project Management X
Problem Solving and Decision Making X
Strategic Vision & Direction Setting X
5 years of relevant experience with implementing complex networks X
2 years experience within the Support Office Data (was Technical Support) X
Excellent Dutch spoken and written X
Excellent English spoken and written X
Understanding of the Telecomms Market X
University level X
HBO level X
Windows Processing experience X
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