Helion IT
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Den Haag


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About the Department
The Application Management Services - CRM department is part of the System Integration division of T-Systems Netherlands. The CRM department delivers system integration services to Client Netherlands. These services are offered for a wide range of applications within the CRM processes of Client.
Most applications are tailor made for Client. Development platforms used are .Net (>100 systems and applications) and applications developed on an Oracle platform using Oracle Designer consisting of generated Oracle Forms and PL/SQL components. The CRM applications are customer facing or direct linked to customer processes. Users of the CRM application vary from customer service agents, to dealers to actual end customers through web portals and mobile apps.
The position is within the CRM Delivery team. This team is responsible for the development en system tests of all CRM related changes within Client. Projects and changes are delivered within releases, both will be developed by SCRUM or more traditional methods.

The majority of these changes are impacted on

  • Client website and App

  • Internal Portals and Sales applications

  • Internal services and backgroundservices

  • Tibco interfaces

  • CMS Teamsite

  • Oracle databases

Position description
As a Test analyst you are responsible for all the testing activities within the Delivery team. These activities include all seven phases of the TMap Next life cycle model.

Tasks / responsibilities

  • Responsible for planning, preparation, specification, executing and completing of various complex test scenarios

  • First contact point in case integration defects are registered by the Client Testing and Release Delivery department (TRD)

  • Building stubs and drivers in soapUI mockservices and Tibco interface stubs in XPath or Rerouting, to facilitate system testing

  • Reviewing Feasibility studies and Detailed Designs to check and verify the impact on Client IT applications

  • Estimating new projects on test impact, based on hours to assist the planning, forecast and finance departments

  • Support regression testing by delivering new test scenarios to ensure the coverage of the automated test set

Position Requirements
As a Test analyst you need to have the technical skills to analyze documentation and to build test scenarios based on different conditions. Experience with black box testing, especially syntactic, semantic, process cycle and elementary comparison test is needed to be able to test all projects. Also a strong background in defect investigation and debugging will be useful to complete the job.

General requirements

  • Academic background in technical/sciences area, preferably in Computer Science;

  • A minimum of 5 years of experience as a Test analyst;

  • A minimum of 3 years testing experience in telecommunications business;

  • Experience with working in an Agile and SCRUM environment;

  • Native speaker of Dutch language (verbal and written);

  • Fluent speaker of English language (verbal and written);

  • Experience in XML, SQL, Html, App development, device testing ;

  • Tooling experience with HP QualityCenter, soapUI, Toad, Teamsite;

Must haves (knock out criteria)

  • Integration testing experience

  • Agile / SCRUM way of working

  • Experience: XML, SQL, HTML, App development, device testing

  • Telecom experience

  • Queries relational and non-relational databases

  • Tooling experience: HP Quality Center, SOAPUI, TOAD, Teamsite

Nice to haves (preferred skills)

  • experience testautomation (Unit/system/Integration test)

  • Test experience within Backend and CRM systems/processes


  • Dutch

  • English


Den Haag


ASAP-31-12-2016 optie verlenging

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2 reacties

  • Datum
    07-09-2016 17:49

    Reactie is prive en alleen zichtbaar voor de opdrachtgever en de plaatser van de reactie.

  • Datum
    08-09-2016 00:15

    Reactie is prive en alleen zichtbaar voor de opdrachtgever en de plaatser van de reactie.

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