For one of our main clients, I am currently recruiting for a Solutions Architect position for with a focusing around Workforce Management Solutions, relating infrastructure and implementation .
My client is undergoing a large scale migration of its current Contract Center, to the cloud platform Twilio, for a project that will take approximately 4 years to complete.
They are looking for a Solutions Architect with good knowledge of Workforce Management Software to join one of their teams to initially help selecting which WFM platform to use in conjunction with the project and the infrastructure in place.
Once chosen you will be required to assist in the configuration and implementation of this system, as well as producing clear solutions through the project with regards to this area.
The ideal candidate would not only have experience in WFM Solutions but would also be technically strong enough to communicate with engineers on the project and would have a good understanding of the IT landscapes and various platforms as a whole.
Contract length: 6 months, with defiant extension
If interested please get in contact with me or if you know of anyone who may be in a similar role.
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