Functional Analist/Project Manager

Talisman Software BV.
Geplaatst op
2 tot 6 maanden
Op locatie


Job Purpose

The role is within the Retail solutions team who are focused on delivering front end solutions which support the sales and operations process in the stores
She/he will analyse and develop new business requirements based on business processes and IT application strategy in one or more area. The analyst is also a partner of the business who will propose solutions and recommendations aligned with business needs, local strategy & IT regional strategy. This function is essential to ensure the evolution of the IT application portfolio and master the process and application knowledge internally.
This is a ‘hands on’ role, so the candidate should have excellent technical and functional skills, a good knowledge of Retail processes and experience managing small to medium sized projects.

Critical results

Develop on going relationships with key business users and IT teams, to discuss solutions, plan work activities communicate progress and to drive decisions when required.
Work ‘as one team’ with the other IT Competence Centers.
Contribute to the evolution of our Systems Strategy through observation of trends in use on the current used systems and communicating recommendations to Senior Managers
Ensure stability, security and compliance from a Technology perspective for retail solutions in scope


interact with internal users to capture business requirements and translate this information in functional IT requirements
develop the functional and technical analyses
Ensure that related activities are executed within the agreed planning and budget and continuously stays focused on delivering high quality solutions.
Carryout Quality Assurance Testing and co-ordinate User Acceptance Testing
pro-actively take action & escalate adequately in order to ensure business continuity in all circumstances
Leverage the processes and escalate any non-conformity (SDLC, incident management, change management, security,…)
escalate any risks (planning, operational, process,…) to manager and/or project
Organize the move to production according to the change management process
Ensure that the business Users and the various European IS teams have appropriate training
Perform 3rd level support as required, personally and/or with the help of other resources to resolve all support tickets and monitor systems to proactively prevent failures

Education, experience, knowledge & skills

Master degree in computer science, Electronics Engineering, business administration, operations engineering or related field.
Min. 5 years experience in a Functional Analyst role
Good understanding of business processes, preferably in a Retail business
Ability to visualize business processes (Visio, UML, ...)
Familiar with project methodologies like Prince 2, PMI
Familiar with ITIL
Are flexible, stress resistant and can work in an autonomous manner
A team player with strong interpersonal and communication skills who can interact with / lead both technical and non-technical personnel.
Good technical knowledge and analytical skills across a broad range of IT topics including but not limited to:-
Experience with Cobol, unix based systems, FTP / middle ware solutions
Practical experience SQL queries, and XML file structures
Software installation and troubleshooting
Windows, Windows 7, Windows 8, Server 2008, 2012
Understanding of client-server architecture, Networks & Firewalls
Basic programming knowledge
Experience using an incident management tool (e.g. Remedy, Service now, Jira)
Excellent organizational skills and ability to prioritize between the needs of different projects.
English is the corporate language; Dutch, French and German would be an asset.
Ability to travel within Europe

Interested and available ? Looking forward to hear from you.

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3 reacties

  • Datum
    19-10-2016 14:54

    Reactie is prive en alleen zichtbaar voor de opdrachtgever en de plaatser van de reactie.

  • Datum
    19-10-2016 16:21

    Reactie is prive en alleen zichtbaar voor de opdrachtgever en de plaatser van de reactie.

  • Datum
    20-10-2016 14:41

    Reactie is prive en alleen zichtbaar voor de opdrachtgever en de plaatser van de reactie.

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