Strategic Business / Information analist

For our client in the Amsterdam Area we're looking for an Strategic Business / Information Analyst.

In your role as Strategic Business / Information Analyst you will be the link between the Customer, Business (requirements) and IT (solutions). He/she identifies, analyses and specifies the requirements of both the Business and the Customer and advises on possible solutions. You work at strategic level within the organization as well as within the Customer organization and are able to convince at all levels of the added value of your advice. You are able to write proposals for the business and customer for integrated solutions and you also manage the implementation of the proposed solutions. Ultimately you are improving our service to our Strategic accounts. You'll report to the IT Manager with a dotted line to the Director Procurement Services

Task and responsibilities

• Communicate with business and customer regarding IT strategy

• Define configuration specifications and business solutions

• Own and improve the customer service quality for the strategic accounts

• Develop relationships with partners, working with them to optimize and enhance our integration

• Make recommendations on how to improve processes and/or applications

Main activities

• Defining solution directions and business added value

• Defining reporting and alerting requirements

• Describe, analyze and implement new solutions to improve the Customer Service Quality

• Bridging the gap between the business (customers) and IT solutions

• Constantly be on the lookout for ways to improve, discover issues and deliver better value to the customer

• Project management (planning and running the project smoothly)

Knowledge and skills

• Dutch HBO or equivalent degree in Business Informatics or related discipline.

• Minimum of 5 years’ experience in project management of software solutions.

• Solid understanding of business processes, particularly Supply Chain and Procurement processes.

• Extensive experience in Business / Systems Analysis in order to draw relevant business conclusions.

• Proven experience of eliciting business and customer requirements, including information from users (groups), process documentation and customer agreements.

• Capable of documenting findings in a structured way, using data visualization techniques and tools.

• Knowledge of a wide range of business software and its application, in order to increase process automation.

• Experience of working in an international organization, preferably in a donor environment

• Excellent use of English language, both written and verbal; able to communicate ideas at board level.

Do you recognize yourself in the profile and are you available on short notice then please respond. Please include your resume, hourly rate and availability.

Masters in IT - Sten Weingärtner