Change/Projectmanager with knowledge of complex infrastructures

We are looking for an experienced IT Change / Project Manager.

Start date

as soon as possible

End date

to be determined

FTE

1.0 FTE till 31-12-2017, as of 01-01-2018: 0,75 FTE

Stand

4 days a week Deventer, 1 day a week Alphen aan den Rijn

Profile

We are searching for an experienced Infrastructure Change Manager who can also act as project manager for technical infra projects.

Activities

• Coordination skills for aligning Infra changes / projects

• Participate in T-CAB & CAB meetings as Change Manager

o Involve the application teams where required
o Coordinate & Plan changes together with IT Supplier and Application teams
o Collaborate with other Change Managers within the organization.

• Be the designated contact point for all Infra changes

o Follow-up on actions resulting from RfC request, creation action list and be the owner of those actions
o Escalate issues to Service Delivery Manager when required.

• Asses together with infrastructure architect on impact of infra changes where required.

• Get the required clarity on requested Infra changes (Clean intake) and submit changes on behalf of the business in the tooling and by contacting IT Suppliers.

• Work with IT Supplier & Infra Service Delivery Manager on improvements in the Change Management process where required

o E.g. improve current Multi-CAB process

• Reporting on executed changes & planned changes

o E.g. Deliver patch reports for servers
o First-Time-Right reporting

• Act as project manager for infra related projects

o E.g. migration project from FTP to sFTP
o Implementation of network monitoring tool
o Infra Asset Management project

Required skills

• ITIL certified

• Prince2 practitioner

• Strong communication & coordination skills

• English language (both verbal as written)