Manager Operations Application Services NL

Description

• Experience : 2 - 7 years

• Job from: 01-01-2018 till 30-06-2018

Your Job
Within Operations you are responsible of taking care of all activities related to the assignment of the Apps Resources. These activities include: assignments, contract handling, international deployment, contact with external vendors, purchase orders, booking of hours and making sure the invoices can go out. This is all done together with the rest of the Operations team, located mostly from India. In this role you will lead the India team. Next to that your role is to optimize and simplify these processes (LEAN), reduce the onshore time spend on these. Also preparing for internal organizational changes is part of the role
Strong transformation skills and change management capabilities are required to guide the onshore transformation required to achieve the organizational targets and complete the planned roadmap.

Place in the organization
You will work for the Apps Netherlands Business Unit, You will be part of the international competence and knowledge network.
Working within this department means working in an open and joyful culture with fun colleagues. Professionals full with passion and market knowledge working on getting the optimal results for our customers.

The Operations Department itself works for Apps NL and is the center for all Operational activities. We work closely together with the Staffing, HR, Delivery and Controlling departments. You will be located from Utrecht Office in Leidsche Rijn.

Within your role onshore you will be responsible for

• Optimizing the processes across Apps NL. (within the area of Sales, Staffing, Delivery, Finance and more)

• Right shoring the processes for Apps NL that are suited for that.

• Executing the activities from the roadmap of Operations Apps NL.

• Manage the team members and team activities of Operations Apps NL.

• Guide, test and implement the group systems within Apps NL.

• Support the month closing for Apps NL.

• Being the person of contact for Operational issues across Apps NL.

Who are we looking for
Is your experience complying to the below criteria, then we would for sure like to get in contact with you.

• Completed HBO education or working experience on that level

• Minimum of 2 years work experience in this sector.

• Fluently English and Dutch Speaking

• Strong analytical and problem solving skills

• Excellent communication and services providing skills to closely work with our stakeholders

• Pro-active, team player, result oriented, flexible, accurate, hands-on and optimistic..

• Always eager to find new challenges and improvements

• BPM, LEAN or Qlikview Skills are a pré.

• Someone with good transformation or change management skills

Contactpersoon voor deze aanvraag is Kees van Leeuwen.