1st line NOC Engineer
Details
- Status:
- Gearchiveerd
- Publicatiedatum:
- 16-6-2019
- Weergaven:
- 51
- Reacties:
- 2
- Op locatie:
- Rijswijk
- FTE:
- 40 uur per week
Opdrachtomschrijving
We are looking for a 1st line NOC Engineer with good communication skills. As 1st line NOC Engineer you will play act at the 1st point of contact, troubleshooting and monitoring network faults, escalating to 2nd and 3rd line when needed. You should have good technical skills, a sound understanding of NOC environments, and ITIL disciplines such as Incident. Escalate any Network incidents that cannot be resolved within specified time frames.
Requirements
1-2 years experience in Networking, Network Debug, Functional / Protocol Testing of Networking products.
Providing the best level of practice in support and monitoring.
Making sure that all open tickets are kept to a minimum.
You should have good technical skills, a sound understanding of NOC environments, and ITIL disciplines such as Incident, Problem and Change Management.
If youre interested in applying or would like to hear more details please submit your CV and well be in touch shortly.