Video Engineer

We are currently looking for a Video Engineer Location Amsterdam

Purpose Statement

The purpose of the Video Engineer is to support the development of operational tooling and Service monitoring, which visualises and monitors the service health and stability, and highlights degradations and disruptions

The individual in this role would be responsible for overseeing our Service Monitoring team and working under the agile methodology. We are seeking a candidate who has proven leadership skills, the ability to think critically and problem-solve, and a track-record of ensuring project milestones and deadlines are met.

Main Responsibilities

• This person will be responsible for overseeing the delivery of the Service Monitoring deployment across all our Services

• Helps the team and the organization to apply agile methodologies in order to provide added value to the customer

• Integrate technology into employee workflows to increase the speed and accuracy of changes to improve the results of these work processes, emphasizing continuous improvement

• Facilitate daily scrums, stand-ups, and meetings to monitor project progress and resolve any issues the team may be experiencing

• Facilitate the rituals and discipline the team in doing so: backlog refinement, sprint planning, stand-up , sprint review, sprint retrospective

• Support the L2 Operations team with the maintenance of the in-life Service Monitoring backlog

• Ensure transparency towards stakeholders (Management Team) through monthly status reports and present to upper management the progress of the Service monitoring gaps

• Ensure milestones are reached and deadlines are met throughout the Service Monitoring Release lifecycle

Technical Skills

• Experience in playing the Scrum Master role for at least two years for a software development team that was diligently applying Scrum principles, practices, and theory

• Knowledge of other Agile approaches: XP, Kanban

• JIRA/Confluence

• First level Scrum Master certification (PSM I, CSM )

Context/Environment

Position is located in the Netherlands at Amsterdam, Position has strong international focus with a significant customer base at every European country to which our customer provides services.

Knowledge, Skills & Experience

• Fluent in English (verbal & written) and preferable 1 other European language

• Ability to work in a matrix organization drawing on resources from non-direct reports and contracted programmers

• Understanding of development and programming methodology, scrum master, sprint cycles and planning, agile development

• In-depth knowledge of Linux

• 5 years' experience in Telecoms/ISP

• Systems management automation, service monitoring, operational tooling

• Graphite, elastic search, MySQL and Maria DB, SNMP, JMX, Nagios.

• Systems scripting, shell programming, Perl, Ruby

• Strong analytical skills; the ability to see at both the helicopter view and focus on detail if required

• Excellent communication skills with the ability to speak and write at both senior and junior levels within an organisation

• Solid understanding of complex technical architectures preferably from a previous hands-on role to appreciate the issues faced by the teams

• Good knowledge of hardware and system configurations and architectures;

• Good understanding of Network connectivity and standards;

Key Measures

• Actual Stories Completed vs. Committed Stories

• Quality Delivered to L2 Platform owners

• Retrospective Process Improvement

• Operational & Capital expenses remain in budget;

• Project delivery on time and within budget.

Duration 6 months

40 hours a week

Resume in English