Citrix Engineer

We are looking for a Citrix Engineer with the experience to be instrumental in the implementation, maintenance and support of its Citrix solutions. This individual works well with a small team and enjoys the ability to work on a variety of IT systems and platforms. The Citrix Engineer should be willing to mentor and train other team members on how to build, manage and support solutions including, but not limited to, those that are based on Citrix products. Overall, this individual will work selflessly to maintain the commitments and vision of the organization, even when such tasks don’t fall within their core responsibilities or areas of expertise.
Responsibilities

• Provide subject matter expertise in the Citrix portfolio (i.e. XenDesktop, XenApp, NetScaler).

• Design, implement and maintain virtual application and desktop solutions using Citrix, VMware and Microsoft technologies.

• Implement and maintain VDI solutions that can uphold continuous operations.

• Maintain Operation Excellence by helping to define and execute daily activities following Citrix best practices.

• Work with the technical team to maintain SLA’s around resolving customer issues.

• Troubleshoot and assess performance issues using common Citrix utilities and/or 3rd party tools when appropriate.

• Create and maintain support documentation that will be used by engineers while troubleshooting customer issues.

• Assist in the development of operational best practices, procedures and standards.

• Provide mentorship and knowledge transfer to coworkers.

• Work selflessly to maintain the commitments and vision of the organization, even when such tasks don’t fall within their core responsibilities or areas of expertise.

• Perform all other job-related duties as requested.

Education, Experience & Abilities

• Bachelor’s Degree in Computer Science or a related field; or an equivalent combination of education, training and experience

• 4+ years of proven experience with, and in-depth understanding of, advanced Citrix deployments current versions of Citrix's software stack; most important of which,

 XenApp and XenDesktop 7.x
 Citrix NetScaler
 Citrix StoreFront
 Citrix Provisioning Methods (MCS and/or PVS)
*“Advanced deployments” refers to experience and in-depth understanding of implementing solutions such as,

• GSLB configuration on NetScaler, in Active/Active and Active/Passive scenarios

• Multi-Zone deployments of Citrix XenDesktop

• Multi-factor authentication integration to a Citrix environment

Interview will be scheduled week commencing 16/12/2019