Dynamics 365 engineer

Responsibilities

Support, Administration & Projects

• Daily support & administration, based on the area of proficiency of data, backup, systems, applications, Microsoft Dynamics 365-Annata and operational IT processes.

• Plan and proactively provide solutions and proposals based on current issues and / or business requirements on technical, business or operational processes.

• Create and maintain documentation, standards, procedures manual and e-learnings.

• Support IT departmental compliancy and management processes.

• Escalate complex issues to other IT personnel or management.

• Support, collaborate and coordinate IT activities with internal and external stakeholders during projects.

Microsoft Dynamics specific

• Member of Project Management Office supporting Project leads for a D365-Annata implementation project.

• Post go-live, to provide basic support of Dynamics 365 instance including line support, user maintenance.

• Develop simple operational reports and conduct data analysis based on power BI.

• Develop and maintain integration points between D365 and other local and global systems.

REQUIREMENTS

• Bachelor’s degree in an IT related study.

• Minimum 3 years of experience in a similar area.

• Knowledge of D365 and/or ANATA is a pre.

• BISL ITIL, Agile and Prince2 are a pre.

• Experience working in an enterprise and complex environment.

• Excellent knowledge of the Dutch and English language (spoken and written).