Service Desk Analyst
Details
- Status:
- Gearchiveerd
- Publicatiedatum:
- 12-6-2020
- Weergaven:
- 55
- Reacties:
- 2
- Op locatie:
- Delft
- FTE:
- 40 uur per week
Opdrachtomschrijving
For one of the largest companies, I am currently seeking for "Service Desk Analyst" for a 6-12 month project in Delft, Netherlands
Skills Needed
Windows Operating System and Microsoft Office Products
Experience in a call centre environment.
Experience with customer handling and problem solving in a technical environment.
Troubleshooting desktops, laptops, printers and mobile equipment.
Experience with ITIL Incident, Problem, Change and Configuration Management processes.
Good knowledge of working with an IT incident management system.
Good knowledge of enterprise software deployment software (SCCM, Altiris)
Good knowledge of Windows 10 Operating System
Please apply now if interested and available