Client Service Manager -Global Fund Services

For an international institution we are looking for a Client Service Manager- Global Fund Services to ensure the response to daily, informal ad-hoc client enquiries & requests on diverse service matters
coordination the onboarding of new direct fund clients and fund distributors oversight on our third party fund providers, e.g. JPMorgan as our transfer agent,
monitor and ensure that all commitment towards our clients are fulfilled
identify process improvements on e.g. client onboarding, subscriptions and redemptions, report distribution and support to global wholesale and institutional sales
cooperate with many internal stakeholders along the customer journey and participate in various different projects (regulation, client segmentation, IT solutions etc.)

Requirements
at least 3-5 years of relevant full-time work experience, preferably within Client Services team
skills, knowledge and experience to partner with key stakeholders in global sales and account management teams.
academic or bachelor's degree in Business Administration or related business or financial field preferred in-depth knowledge about asset management and in particular fund distribution understanding of the worldwide distribution of mutual funds through fund platforms
Possession of strong analytical skills, detail-oriented while remaining pragmatically minded