Service Desk Analyst

For one of the largest companies, I am looking for 'Service Desk Analyst' for a 12 month contract position in Utrecht, Netherlands. Must be Dutch speaking.

Must have 1-2 years work experience in an IT support function or a customer service oriented, call center environment. Candidate must demonstrate knowledge and abilities in the following:

Technical– The ability to learn technical product information quickly and accurately.

Working knowledge of

1. Office 365

2. Windows 8/10

3. Remote Access (VPN/SecurID)

4. Password Administration

5. Hardware Diagnostics

6. Data Network Fundamentals

7. Intranet

Please apply now if you are interested and available.