D365 Engineer

Start

Asap

Location

Amsterdam

Type of working

after 2 years permanent.

Support, Administration & Projects

• Daily support & administration, based on the area of proficiency of data, backup, systems, applications, Microsoft Dynamics 365-Annata and operational IT processes.

• Plan and proactively provide solutions and proposals based on current issues and / or business requirements on technical, business or operational processes.

• Create and maintain documentation, standards, procedures manual and e-learnings.

• Support IT departmental compliancy and management processes.

• Escalate complex issues to other IT personnel or management.

• Support, collaborate and coordinate IT activities with internal and external stakeholders during projects.

Microsoft Dynamics specific

• Member of Project Management Office supporting Project leads for a D365-Annata implementation project.

• Post go-live, to provide basic support of Dynamics 365 instance including line support, user maintenance.

• Work with integrating to a global AMO support structure.

• Develop simple operational reports and conduct data analysis based on power BI.

• Develop and maintain integration points between D365 and other local and global systems.

Communications (also in the English language)

• Internal IT colleagues – Support on IT technical areas

• Internal IT management – Management

• Project Leader – Project guidance

• Business – as per project

• Dealers – as end users of D365 system.

• AMO providers – Multiple vendors ranging from local to offshore (India, Malaysia)

• Software vendor - IT process auditor – compliance activities

• Global Headquarters – primarily for the purposes of aligning strategy, architecture and data/process models