Business Analyst / Iteration Manager (Digital) - Medior

6 months contract | Nieuwegein, Netherlands | IT

About;
Australia’s first publicly listed pizza company, the largest pizza chain in Australia. DPE is the exclusive master franchise in Australia, New Zealand, Belgium, France, the Netherlands, Japan, Germany, Luxembourg and Denmark. Growth in the business is built on innovation and convenience for customers. Technology innovation, improvement and stability form a core part of what Domino’s delivers to customers in all its regions.

Domino’s philosophy has always been about customer convenience and commitment to being at the forefront of technology innovation. Creating mobile apps on all platforms, a responsive website, easy click ordering, SMS ordering and making Pizza Tracker available on smart watches are just a few of Domino’s technology innovations. The way technology is evolving and the pace in which it is moving means Domino’s is always thinking about the next thing that could make pizza ordering quicker and easier for customers and getting their pizzas safely out for them to enjoy!

The Team
We’re looking for talented and motivated people to help drive the delivery of our industry leading innovative technology. Domino’s reputation and standing as one of the world’s most innovative companies is a direct result of the output from the digital development team. Our globally distributed team continually strives for innovation, diversity, and a culture that is supportive, fun, and high achieving.

The Role
The European Digital Development Team is based Nieuwegein, the Netherlands. As part of this team the successful applicant will be responsible for driving the delivery of groundbreaking products and features on one of the most successful and high-profile digital platforms in the world. Domino’s first to market attitude towards the delivery of digital products means the successful applicant will be required to drive fast paced Agile development projects and ensure budgets and timeframes are achieved.

A Domino’s BA/IM needs to have comprehensive experience in both Agile development principals and disciplines and waterfall project management methodologies. They need to:

• Worked within a software delivery team (has experience in delivering digital projects/features)

• Demonstrate the ability to deliver on behalf of geographically dispersed clients.

• Have mature reporting and stakeholder engagement skills.

• Demonstrate the ability to manage and maintain a strong team culture.

Key responsibilities and Duties
As a Business Analyst

• Requirements engineering.

• Identify, understand, critically evaluate and document business processes and systems to facilitate the development of functionality that provides business value.

• Facilitate collaboration between multiple stakeholders (both business and technical) to identify and document their needs and determine priorities of these.

• Coordinate and/or facilitate meetings and workshops with stakeholders.

• Drive a shared understanding across all stakeholders (both business and technical).

• Create and maintain good working relationships with stakeholders.

• Manage stakeholder expectations through clear and accurate communication.

• Assist with enquiries regarding the online ordering systems, mobile applications, associated administration tools and business processes.

As an Iteration Manager

• Developing project plans.

• Iteration management (software projects and maintenance).

• Coordinating software deployments and hyper care.

• Help the team to deliver projects on time by resolving roadblocks.

• Managing project resource allocation and coordinating project team members.

• Planning and scheduling project timelines.

• Constantly monitoring and reporting progress of projects to all stakeholders.

• Managing project scope, recording project issues and escalating where necessary.

• Working closely with end users to ensure the project meets business needs.

• Managing User Acceptance Testing and Demo’s.

Talent, Skills and Qualifications

• Excellent analytical and problem-solving skills.

• High attention to detail and accuracy.

• Highly developed verbal and written communication skills in English.

• Proven experience with requirements analysis.

• Must be flexible and adaptable to change.

• Demonstrated knowledge of web technologies & e-commerce.

• Demonstrated ability to work in a fast-paced environment and to tight deadlines.

• Demonstrated ability to work collaboratively with a development team.

• Demonstrated knowledge and experience in Agile project methodologies.

• Proven experience in managing small to medium size projects (1-6 months) and budgets.

• Proven experience in people management, stakeholder management and risk management.

• Degree in Information Technology and/or Business is highly valued.

Culture & Values
Join a team of globally positioned, industry experts that lead by example. We do not compromise our values for commercial gain, we are the custodians of our culture and the customer is at the center of everything we do. Domino’s employees are motivated, adaptable, persistent, hard-working, and dynamic. Our culture permeates in everything we do, and this in turn with a global vision comes a commitment to each other, our customers and shareholders alike. If you have passion, drive and aren’t afraid of hard work, then we want to hear from you. And . . . we’re going through significant growth right now and looking for smart, forward-thinking problem solvers to join our world-class team.