Operational Service Manager

We are currently looking for a Service Manager who is available immediately for a new challenge. This is for an opportunity in South-Holland and the duration is for 8+ months.

Tasks

• Creation of clear and efficient operating models

• Service Level Management

• Liaising with Availability Management, Capacity Management, Incident Management and Problem Management to ensure that the required levels and quality of service are achieved within the resources agreed internally and externally

• Post launch / in life quality management (incl. vendor feedback loop) - In cooperation with the business partner define the KPIs on the products and services that are defined as focus area's

• Gatekeep new demand for on boarding new services.

• Ensure the creation of the Operating Model is done in an comprehensive inclusive, intelligent and cost efficient spirit

• Cooperate with and lead Application managers, Contract managers, Infra managers towards making the right design choices aiming towards maximum value for money and maximum insights on service/customer experience

This company is looking for a very driven and pro-active candidate who is up for the challenge. Are you available and interested? Please respond now for more information.

Progressive

Progressive Recruitment is gespecialiseerd in de bemiddeling van professionals binnen de sectoren IT, Global Energy & Natural Recources, Life Sciences, Supply Chain en Engineering. Wij kunnen je helpen bij je zoektocht naar een tijdelijke opdracht, maar ook als je zoekt naar een permanente functie in deze sectoren.

Progressive

Progressive Recruitment is specialized in recruiting professionals in the sectors IT, Global Energy & Natural Recources, Life Sciences, Supply Chain and Engineering. We can help you find temporary and permanent job opportunities in these industries.