Customer representative / helpdesk support (German/English Speaking)

For one of our close clients we are looking for a Customer representative whom is sufficient in English and the German.

What You will Do

• Contribute in maintaining and creating relationships with our customers

• Help facilitate growth within our organization

• Identify signs of fraud, increase vehicle availability, & support in vehicle safety and retention

• Support and manage market health by sustaining customer relations

• Work directly with the entire operations, data analytics, & product teams to streamline and increase efficiency

What You will Need

• Exceptional problem solver who has owned projects from start to finish

• Ability to craft clear, concise, upbeat communications

• High-level proficiency with with Microsoft Excel and G-suite

• Growth mindset: you seek out learning opportunities for yourself and the team

• Self-Starter that radiates positivity and possess a “can-do” attitude