Scrum Master

For our Customer & Digital Experience department we are looking for a experienced scrum master to join our team, and speed up and strengthen the digital transformation.

We are undergoing the massive transformation in the area of Customer Interaction, where we are replacing redefining the customer experience. The teams use best in class off the shelf software (COTS) provide solutions for our customers, including the continuous delivery and integration of IT related changes.

You will be:
•Working together in small Agile teams (~ 9 persons)
•Working closely with different teams within the bank and with the software consultants from outside the bank
•Informal atmosphere with plenty of room for fun
•We’re ok with making mistakes, as long as we learn from them
•Innovation is one of our main goals.

•Implement and support the COTS IT-applications
•Set-up the software and configuration pipe-line with as much automation as possible (i.e. CI/CD)
•Orchestrate the integration of multiple functionalities throughout the lifecycle
•Manage team dynamic, agile mindset and stimulating self-organization.

Skills

• 5 to 10 years of experience as an IT professional

• Comfortable working with software delivery & maintenance processes

• Proven experience with taking leading roles in Agile / Scrum

• Understanding of architectural designs

• Able to understand complex technical concepts and business context; you're able to communicate smoothly with business as well as technical minded people.

• Good analytical skills

• You are able to pick up a coordinating role towards other teams

• You take ownership of your own and your team delivery (teaching, coaching & mentoring)

• Team player with an agile mindset and eager to learn new things

• Good communications skills in English & Dutch