Business Process Manager

Voor onze directe eindklant in Amsterdam is Harvey Nash op zoek naar liefst 3 Business Process Managers. Startdatum: 03-06-2019

Einddatum

31-12-2019

Duur

7 maanden

Inzet

38 uur

Will to travel! Up to 75%

Beneficial languages: Chinese, Spanish, Japanese, Arabic and Thai.

Introduction In 2016 Global Business Services (GBS) was formed to deliver everyday processes and activities that support our core business in an effective and efficient way. GBS develops, maintains and implements standardized Finance processes which can be rule-based, judgemental or expert processes across our company, to be delivered through a BPO, Captive or Regional Accounting Center (RACs) organization. By closely aligning with our internal customers and by partnering with the SSC/Captives/RACs, GBS manages the delivery of Finance services to satisfy our internal business needs and to achieve overall efficiency and quality objectives. GBS aims to develop best-in-class-en-to-end processes and services and is always looking for ways to continuously improve them.

GBS has three distinct areas working together in delivering the above; Standardize, Migrate, and Operate.

For a newly started transition project, in which the ''migrate'' aspect will be predominant, we are recruiting Process Managers in the Record-to-Report (R2R), Purchase-to-Pay (P2P) and Order-to-Cash (O2C) domain;

Main Areas of responsibility

• Identification of all activities in the sending organization.

• Accountable that all activities are documented by the receiving organization.

• Determine process placement of the identified activities

• Log process deviation of the activities which are described in Global Process Definition (GPD) in so called ''deviation log''

• Standard Operating Procedures (SOP's) sign off

• Process maps sign off for the process not covered in GPD

• Arrange baseline performance report from sending organization

• Arrange process backlog overview of sending organization

• Identify existing KPI, SLA's and OLA's

Qualifications/education

• Bachelor or Academic/master's degree in Accounting, Finance or Controlling

• Relevant work experience, as process manager role in processes O2C, P2P or R2R

Management/general skills

• Excellent communication and interpersonal skills, influencing, result orientation, problem solving,

(people management skills)

• Proficient in English, and relevant local language(s), both written and spoken

• Able to cooperate outside own functional discipline; has a good understanding of interfaces between own function and others in the end to end processes.

• Experience with SAP

• Good stakeholder management skills

• Has worked in process management or Shared Service Center/outsourced service/Captive environment

• Ability to work independently

• Ability to prioritize and sensitive to deadline; result oriented * Sensitive to a diverse and multi-cultural environment

• Provide pragmatic solutions

• Strong project and change management skills

Functional competences

• Thorough knowledge of General Accounting and related concepts

• Excellent understanding of process design and controls, including transactional accounting processes (Accounts Payable/ Accounts Receivable/General Ledger)

• Professional with broad and/or extensive knowledge in own specialized field, built on an understanding of the theoretical concepts and principles and their application

• Familiar with concepts of Internal Control and Master Data Management

Requires travel up to 75%

Beneficial Local languages: Chinese, Spanish, Japanese, Arabic, Thai