EDI Project Manger

You will proactively and efficiently support and coordinate EDI (Electronic Data Interchange) projects for client’s Supply Chain - Customer Service, in compliance with IT Compliance and Security rules. The client is active in the FMCG branche.

You will also actively contribute to support their Business Customer Service strategy in the deployment and use of all tools and innovative solutions.

In an international environment, your main missions will be

• Provide daily support to the GPA and EDI order management teams: Take charge of requests (deployments, new functionalities/tools, flows, incidents, advice/support) and coordinate with service providers the analysis and resolution of these requests. Communicate with the impacted Business on the consequences and the estimation of the implementation time.

• Collaborate effectively with Client’s service provider (Opentext/GXS) and actively participate in the development of this relationship.

• Ensure performance monitoring and participate in governance meetings.

• Track tickets in the ServiceNow software

• Be a driving force for innovative solutions and actively participate in continuous improvement initiatives.

• Ensure compliance with standards and guidelines related to compliance and IT security and make sure they are understood by the teams.

REQUIREMENTS

• Relevant experience working in EDI required

• Required to have EDI mapping skills and customer process insights

• Relevant experience working in SAP required (SAP PI experience a plus)

• Relevant experience working with OpenText

• Strong understanding of EDI business processes and technology.

• Deep knowledge of EDI standard formats (EDIFACT, etc.) and transaction types.

• Ability to decompose and solve IT system problems.

• Knowledge of master data concepts and best practices.

• Ability to create and code EDI translation maps.

• Computer literacy in Microsoft Office suite of products and service management software (ServiceNow)

• Ability to analyze and problem-solve

• Ability to effectively prioritize and execute tasks in a high-pressure environment.

• Strong attention to detail
  - Resolving incidents relating to EDI technology failures, and for identifying and remediating the root cause of failures
  - Proactively monitor the EDI systems to capture failures before there is a customer impact.

• Understands, reads, writes, and communicates in Dutch and in English. Additionally, French is highly appreciated.

• Ability to work effectively with a fast-paced, highly complex matrix organization

• Superior customer relationship skills.

• Strong verbal and written communication skills in both Dutch and English. French is highly appreciated.

• Ability to prioritize and align key stakeholders.

CONTRACT TYPE

Preferably payroll, hourly rate is open for discussion.