Project Manager

Start

1-4-2021

End

30-11-2021

Location

Eindhoven

Hour

40

Rate

80

Extra: The start date is asap as it’s urgent, but always in respect to the quality of the candidate. If the perfect candidate is not directly available our client is willing to wait

In this role, you have the opportunity to

Join an exciting Portfolio team leading projects across Philips Services and Solutions Delivery organization. Become part of the team delivering a large scope of transformational programs with global impact, across all Philips process domains (Idea to Market, Market to Order and Order to Cash), all supporting our objective of creating great services, with outcome-based solutions. Focus initially on the end to end, global, service operations process as to integrate additional businesses and markets.

You are responsible for

• Project management of the design and build of key capabilities within our multi billion-euro Services and Solutions business

• Close collaboration with other projects under our Services & Solutions Delivery Transformation Portfolio

• Managing complex dependencies, a range of dependent and related projects within our Service Transformation Portfolio and in the wider Philips organization

• Translating project charters into a comprehensive project plan and leading the project team to deliver on project and program objectives

• Working with suppliers, related teams and supporting functions to resource projects for success

• Following set standard project methodologies to ensure delivery of a complete package considering all Philips Excellence elements (processes/systems, people, capabilities/learning, performance and structure)

You are a part of

The Services and Solutions Transformation Office, a team bringing together all services & solution delivery related projects under a coordinated portfolio. You will join a team of Project Managers each responsible for the delivery of defined scope within the portfolio. Key elements of the portfolio include customer self-service, catalog management, configure/price/quote, workforce management, service mobility, case/work-order management and knowledge management. Scope includes resources in multiple functions including R&D, Marketing, Business Process, IT, Philips University and Compliance. You will be joining a highly motived, experienced and dedicated global team; frequently working with different countries, cultures and time zones.

To succeed in this role, you should have the following skills and experience

• A Bachelor’s degree

• Minimum of 10 years’ experience in project management and/or customer service management

• A customer service background and/or experience in the service industry to understand that concept

• Project Manager experience -Change management certification is a plus, PMP is preferred.

• Be fluent in English as you will manage stakeholders across the globe;

• Have good leadership, negotiation & stakeholder management skills

• Able to work independent, solve problems, go forward, and get things done

• It’s nice to understand a bit of IT and agile but it’s more of a business interface/ Interfacing with market and businesses.

• Flexibility/ cannot have a 9-5 mentality due to time differences.

If you want to be part of this project, please

• CV in English

• English motivation

• Availability

• Holiday planning